Job Description

Driving Commercial Excellence Through Data, Digital and Insight

At Shionogi, we are committed to improving global health through innovation, collaboration and operational excellence. As our European commercial footprint continues to grow, we are strengthening our Commercial Operations & Digital capability to ensure our business is supported by high‑quality data, effective digital tools, and robust operational processes.

We are now seeking a Commercial Operations Specialist to join our Madrid‑based team. This role offers a broad, hands‑on opportunity to work across business partnering, analytics, digital tools and supply processes, supporting both Women’s Health and our Hospital Specialty Business (HSB).

Why Join Shionogi?

Shionogi offers an agile, collaborative and purpose‑driven environment where commercial decisions are guided by insight, data and cross‑functional partnership. This role provides strong exposure to senior stakeholders, meaningful ownership of commercial operations activities, and the opportunity to contribute directly to the organisation’s ongoing digital transformation.

You will work closely with commercial, supply, digital and leadership teams, playing a key role in enabling effective decision‑making and commercial performance across Spain.

About the Role

As a Commercial Operations Specialist, you will act as a key business partner to the commercial organisation, providing analytical, operational and digital support with a primary focus on Women’s Health and additional support to the HSB, which operates in a complex hospital environment.

You will enable effective commercial decision‑making through performance monitoring, data insight and strong ownership of commercial tools and processes.

You will:

• Partner with Women’s Health and HSB teams to deliver sales, KPI and performance analysis.
• Monitor sales, orders and wholesaler performance, providing regular insights to support business decisions.
• Act as the local expert for Veeva CRM, Tableau and other commercial and digital tools.
• Support commercial operations and digital projects, contributing to process optimisation and data‑driven decision‑making.
• Support supply forecasting, channel management and provide operational support to the Commercial Operations & Digital Director.

What Are We Looking For?

We are seeking a proactive and analytical individual who enjoys working at the intersection of data, systems and commercial strategy, and who can operate with autonomy and confidence in a fast‑moving environment.

You will bring:

• Some experience in business intelligence, sales force effectiveness or commercial analytics, ideally within the pharmaceutical industry.
• Strong analytical capability with an advanced level of Excel and experience working with dashboards and KPIs.
• Experience using CRM systems (Veeva CRM experience desirable).
• Excellent spoken and written English, with strong communication and stakeholder‑management skills.
• A structured, process‑oriented and metrics‑driven mindset, with the ability to identify opportunities for improvement and automation.
• The ability to work independently while collaborating effectively across cross‑functional teams.

Join Us

Join Shionogi and play an important role in strengthening how commercial decisions are supported through insight, digital capability and operational excellence

If you are motivated by data, digital tools and cross‑functional collaboration, and are looking for a role with real impact within a growing European organisation, pleasedo apply.