Job Description

Are you looking for a visible role with immense opportunity to shape the ways we work?

Join us at Jabra, part of GN Group, in this strategic role at the core of the North region’s growth engine. Based in our London office , the role sits within the global sales organization, reporting to the President of Region North, Enterprise, and operates at the intersection of four critical functions: Sales, Marketing, Finance, and Channel & Distribution

As our new Commercial Operations Manager, you will be responsible for building up and running the commercial infrastructure across our Sales, Marketing, Finance, and Channel functions. You’ll collaborate with senior leadership to enhance performance across the teams, managing the data, systems, and processes that inform critical commercial decisions. This position will require you to blend analytical rigor with commercial instinct—transforming data into clear insights and converting strategy into action.

You will be instrumental in guiding the North region’s performance. Working alongside the President and the leadership teams, you will have full visibility into strategy, targets, and results. As you grow within the role, so too can the scope of it.

Your contribution is appreciated, and you will own:

Forecasting, Reporting & Insights

• Own monthly and quarterly forecasting across business units

• Build executive dashboards and KPI scorecards (Power BI, Dynamics)

• Analyse pipeline, revenue trends, win/loss, and channel performance

Budgeting, Quotas & Compensation

• Support annual planning with Finance and leadership

• Coordinate quota setting to match available capacity and market potential

• Validate compensation and incentive structures

CRM and Automation

• Own Microsoft Dynamics CRM: adoption, data quality, governance

• Identify and implement automation to improve productivity

• Coordinate CRM enhancements, training, and integrations

GTM & Channel Operations

• Analyse channel and distribution performance

• Support GTM planning with partner mapping and market coverage insights

• Track partner performance with Channel teams

Leadership Cadence & Performance Rhythm

• Own MBR/QBR frameworks and reporting

• Prepare executive briefings and performance summaries

• Support sales incentives and performance programmes

Continuous Improvement & AI

• Identify and implement AI and workflow automation opportunities

• Build scalable and efficient commercial operations processes

Tothrivein the role, we imagine that you have:

• 7+ years in Sales, Commercial, or Revenue Operations (B2B tech)

• Experience working with senior/C-level stakeholders

• Multi-market or regional exposure

• An analytical, structured, and solutions-oriented mindset

• Effective communication skills with executive presence

• A motivated mindset, and are accountable

• a meticulous approach to details and confidence in navigating complexity

• A collaborativenature, but able to manage own tasks and priorities

Technical Skills

• Microsoft Dynamics CRM (advanced, direct ownership)

• Power BI (build dashboards end-to-end)

• Excel (advanced modelling and analysis)

• PowerPoint (executive-level storytelling)

• Familiarity with AI tools/automation
  

At GN we pride ourselves on encouraging flexible working whenever possible. We trust our people tofulfilltheir responsibilities, to know when in-person collaboration is better than hybrid, and to be present when it's needed most.

We encourage you to apply

Even if you don’t match all the above-mentioned skills, we welcome your application if you think you have transferable skills. We highly value a mindset and motivation that align with our core values, to not only ensure growth for you, but for your team and the wider GN organization as well.

We are focused on an inclusive recruitment process

All applicants will receive equal consideration for employment. As such, we encourage you to submit your CV without a photo to ensure an equal and fair application process.

Should you have any special requirements for the interview, please let the Hiring Manager know upon accepting the invitation to interview.

How to apply?

Use the ‘APPLY’ link no later than April 11th. Applications are assessed continuously, so don’t wait to send yours.

Join us in bringing people closer 

GN brings people closer through our advanced intelligent hearing, audio, video, and gaming solutions. Inspired by people and motivated by innovation, we deliver technology that enhances the senses of hearing and sight. We enable people with hearing loss to overcome real-life problems, improve communication and collaboration for businesses, and provide great experiences for audio and gaming enthusiasts.

We hope you will join us on this journey and look forward to receiving your application. 

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