Manage assigned department by overseeing a staff of employees including supervisors and / or operations managers ensuring operational efficiency and targeted results are met. Provide operational, technical and functional expertise in work policies and procedures.
Portfolio Growth, Retention & Client Engagement
Success Metrics
Achievement of portfolio volume growth targets (6.6% or higher).
Cross‑Functional & Strategic Partnerships
High‑Risk & Special Assets Client Management
Inside Account Management Leadership
Advance and scale the Inside Account Management function to support 2026 portfolio volume and revenue objectives. Own the full targeting lifecycle, including:
Portfolio Oversight & Reporting
Strengthen portfolio visibility and reporting across Managed, New, and Unmanaged client segments.
Bachelor’s degree and a minimum of 5 year relevant experience,
OR lieu of a degree,
A combined minimum of 9 years higher education and/or work experience including 3 years relevant experience
7 years supervisory/operations experience
M&T Bank is committed to fair, competitive, and market-informed pay for our employees. The pay range for this position is $124,700.00 - $207,800.00 Annual (USD). The successful candidate’s particular combination of knowledge, skills, and experience will inform their specific compensation.
Rockville, Maryland, United States of America
Great companies have an enduring sense of purpose. At M&T, our purpose is a simple one: make a difference in people’s lives and uplift the communities we serve. Founded in 1856 in Buffalo, NY we are now a top 11 full-service US-based commercial bank with a retail footprint across the east coast and wealth services available nationwide and abroad. As a bank, we offer advice, guidance, expertise, and solutions across the entire financial spectrum that combines M&T’s traditional banking services with the wealth management and institutional capabilities offered by Wilmington Trust. We are a community-minded organization with more than 167 years of experience. We serve customers, community, and colleagues whether they be across the street, across the state or across the country.
As an employer of choice, we are proud to offer competitive benefits ranging from medical and retirement to forty hours of paid volunteer time, each year. Our core values drive the work we do – integrity, ownership, collaboration, curiosity, candor and we seek to further build upon our record of success by bringing in top talent and fresh skill sets while continuing to support the growth and development of all our team members.
M&T Bank is unwavering when it comes to providing equal employment opportunities to all employees and applicants without regard to race, color, national origin, religion, ethnicity, sex, gender identity, age, disability, citizenship, pregnancy, veteran status, military status, marital status, sexual orientation, genetic information or any other characteristic protected under applicable federal, state or local laws.
