Do you speak fashion? We're hiring, let’s chat!
ABOUT US
Born in Australia, loved around the world.
At Cotton On, we know good style goes well beyond what's in your wardrobe. We’re here to inspire, spark joy and bolster self-expression and creativity. We want our community to feel seen, heard and celebrated, and as a brand, we want to use our voice to make a positive difference in people's lives.
We’re playfully rebellious and always optimistic. Join our world and let's do good things together.
ABOUT THE ROLE
We are looking for a Commercial Operations Manager to join our team. You will play a key role in strengthening how we plan, build, launch, and sell products, while shaping the long‑term commercial strategy. You’ll be responsible for optimising the Product Operating Model and leading the development of our 3‑year business plan - turning growth ambitions into clear, actionable pathways. Working closely with subject matter experts across the business, you’ll ensure our core commercial processes operate with clarity, consistency, and accountability.
You’ll uncover how things work today, map and document our processes end‑to‑end, and lead improvements that enhance efficiency and scalability across the Product Operating Model of Plan It, Range It, Launch It, and Sell It. From identifying gaps and bottlenecks to designing frameworks that enable better decision‑making, you’ll help teams work smarter and more cohesively.
Beyond building the plan, you’ll monitor progress, track key milestones, and provide insight and support to the leadership team - ensuring momentum, visibility, and accountability remain strong. This role sits at the intersection of strategy and operations, offering the opportunity to influence how the business grows while shaping best‑practice ways of working across the commercial function. If you're someone who enjoys bringing structure to complexity and turning plans into outcomes, then let's chat!
SKILLS AND EXPERIENCE
BENEFITS
Cotton On’s purpose is to make a positive difference in people’s lives. Born in Australia, Cotton On is a global fashion and lifestyle retailer with eight brands across 22 countries and 1,500 stores. Powered by 20,000 team members, who together with our customers, are making a positive impact through one life-changing Foundation. Taking their Aussie lifestyle to the world and delivering Good along the way, Cotton On brands offer youthful fashion and lifestyle products across women's, men’s, kids, body, accessories and stationery.
We are proud of our diverse global workforce of 20,000 team members from countless nationalities, and we strongly welcome and encourage individuals of all backgrounds to apply with us.
We are focused on bringing more voices, experiences and backgrounds to our workforce as we drive diverse and inclusive outcomes for our team and our customers.
If you have any individual needs in order to fully participate in the recruitment process, please contact us at recruitment@cottonon.com.au so we may support you in completing the job application process.
Our purpose has always been to make a positive difference in people’s lives, and our team and customers are at the heart of this.
We started in 1988, with our first ‘shop’ being the boot of a Ford Bronco parked at The Beckley Market in Geelong, Australia. Inside? A stack of denim jackets; it was the start of something big.
Our vision is to take our eight Aussie lifestyle brands to the world, delivering Good along the way. And we know that our responsibility goes far beyond selling great products. We work to prioritise people and the planet, while making products our customers love, ones that we can all be proud of.
We’re a diverse bunch from all around the world who love to think big. We live for a challenge and give anything a go. We work hard and pride ourselves on creating an environment free from hierarchy and ego. One that promotes creativity and self-expression, allowing our team to do what they do best. We look after our people 24/7 – not just when they’re at work, but outside of it too. Since day one, our team members have been like great mates to us – and you look after your mates. We support and empower our team members to be the healthiest versions of themselves. And we keep it real, always.
We’re customer-obsessed in everything we do, and believe us when we say the obsession is real!
When you join our team, you’re part of something bigger – you’re here to be inspired, to learn, to do the right thing, and above all else, to make a positive difference.
20,000 people. 8 brands. 20 countries. 1,300 stores (and counting) and one life-changing Foundation. That's Cotton On Group.
