Job Description

Responsibilities

• Support commercial operations by monitoring sales activities, pipeline health, and overall business performance across multiple sales teams
• Maintain CRM accuracy by reviewing opportunities, customer records, sales activities, and forecasting data
• Track deal progression, sales cycles, and pipeline movement, ensuring opportunities are updated in a timely and accurate manner
• Attend internal sales meetings to review pipeline status, challenge assumptions, and follow up on outstanding action items
• Prepare sales reports, dashboards, and performance insights to support management decision-making
• Work closely with sales leaders to improve forecasting accuracy, pipeline visibility, and CRM adoption
• Identify gaps, trends, and process improvement opportunities to enhance commercial effectiveness
• Support ad hoc commercial analysis, reporting, and operational initiatives as required

Requirements

• Experience in sales operations, commercial operations, business operations, sales support, or similar analytical roles
• Strong proficiency in CRM platforms such as Salesforce, Microsoft Dynamics, HubSpot, or similar systems
• Excellent analytical skills with the ability to interpret sales data, monitor KPIs, and identify trends
• Confident communicator who is comfortable engaging sales teams, following up on commitments, and maintaining high standards of operational discipline

Additional Information

• Experience within technology, system integration, software, distribution, or other complex B2B sales environments will be advantageous
• Exposure to long sales cycles, enterprise customers, or solution-based selling will be highly regarded
• Opportunity to work closely with senior commercial leaders and play a key role in driving sales performance and operational excellence