Job Description

We are excited to be recruiting for a Retail Operations Executive, you will be responsible for overseeing the day-to-day operations of our retail stores, ensuring that they run smoothly and efficiently. You will work closely with store managers and staff to implement strategies that enhance customer satisfaction, drive sales, and optimize operational processes.

Key Responsibilities:
• Manage and support retail store operations to ensure high standards of customer service and operational efficiency.
• Develop and implement operational policies and procedures to improve store performance.
• Monitor inventory levels and coordinate with supply chain teams to ensure timely replenishment of stock.
• Collaborate with marketing and merchandising teams to execute promotional campaigns and product launches.
• Train and mentor store managers and staff to enhance their skills and performance.
• Ensure compliance with company policies, health and safety regulations, and industry standards.

Qualifications:
• Bachelor's degree in Business Administration, Retail Management, or a related field.
• Proven experience in retail operations management, preferably in a supervisory or executive role.
• Strong leadership and interpersonal skills with the ability to motivate and manage teams.
• Excellent analytical and problem-solving abilities.
• Proficiency in retail management software and Microsoft Office Suite.
• Exceptional communication and organizational skills.
• Ability to work in a fast-paced and dynamic environment.

What we offer:
In return we offer the opportunity to work with a fun supportive team and great benefits including product discounts. We offer flexible working arrangements, development opportunities and the chance to be part of a global organisation which truly believes our people are our greatest asset.

We offer a wide range of benefits including personal and professional development, a generous product allocation, an inclusive paid parental leave program, a bonus scheme linked to your individual contributions as well as the financial performance for the company, wellness programs and workplace flexibility.

We are an equal opportunity employer. It is Company's policy not to discriminate against any employee or applicant for employment on the basis of race, color, creed, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth and related medical conditions), gender identity or gender expression (including transgender status), sexual orientation, marital status, military service and veteran status, physical or mental disability, protected medical condition as defined by applicable state or local law, genetic information, or any other characteristic protected by applicable federal, state, or local laws and ordinances. The Company will endeavor to provide reasonable accommodation consistent with the law to otherwise qualified employees and prospective employees with disabilities and to employees and prospective employees with needs related to their religious observance or practices. Should you wish to apply for this position or any other position with the Company, and you believe you require assistance to complete an application or participate in an interview, please contact hraustralia@estee.com.au