Job Description

When you join Verizon

You want more out of a career. A place to share your ideas freely — even if they’re daring or different. Where the true you can learn, grow, and thrive. At Verizon, we power and empower how people live, work and play by connecting them to what brings them joy. We do what we love — driving innovation, creativity, and impact in the world. Our V Team is a community of people who anticipate, lead, and believe that listening is where learning begins. In crisis and in celebration, we come together — lifting our communities and building trust in how we show up, everywhere & always. Want in? Join the #VTeamLife.

What you’ll be doing...

Verizon Services is seeking a dynamic professional in the New Revenue Generation and Roaming Department who is interested in joining our team. This Commercial Manager position will play a lead role in supporting Verizon's mobile subscribers and IoT (Internet of Things) businesses through the creation of contracts which optimize expenses and maximize revenue generation opportunities, and ultimately grow margin and shareholder value. In addition, this position will play a critical role in representing Verizon’s commercial and technical position in industry forums such as the GSMA.

A key aspect of the Roaming role is building collaborative relationships with our internal business partners and strategic relationships with our suppliers. The Commercial Manager will actively manage multiple time-sensitive requests, effectively interface with all levels of management while efficiently ensuring the sourcing process is completely consistent with Verizon policies and goals.

The Commercial Manager is accountable for the overall relationship with International Wireless Operators (Mobile Network Operators - MNOs).The key focus will be negotiating new roaming, permanent roaming and outbound eUICC agreements; international roaming customer experience; roaming cost structure, and creating opportunities for new revenue generation. Success in this position will require a proactive leader with strong analytical and negotiating skills, exceptional stakeholder awareness and engagement, and a mix of strategic and tactical thinking.

Responsibilities

• Develop a strategic plan for the MNO partners in your region over a multi-year time horizon, collaborate with internal stakeholders and MNO partners to bridge the gap between strategy and execution of that plan.
• Negotiating commercial terms of roaming, permanent roaming and outbound eUICC agreements (new and amendments to existing agreements), including establishing relationships with Roaming Contacts at other MNOs.
• Negotiating revenue and generating new revenue ideas for Verizon. Supporting new revenue generating initiatives across the department.
• Contract administration, including work closely with legal counsel to create and amend contracts consistent with business principles agreed to between the operators.
• Relationship management, including resolving commercial issues which will require partnership with technical, marketing and finance organizations (e.g. network, operations, revenue assurance, finance, marketing), including driving projects to completion.
• Identify contract improvements, simplifications and optimization opportunities to drive better outcomes, including contacting frameworks.
• Manages supplier relationships, effectively maintaining positive and ethical working relationships.
• Proactively engage to assess and drive expense mitigation actions, such as Steering of Roaming and coverage planning.
• Be a trusted partner and SME related to international roaming to the enterprise (VCG, VBG and Corporate).
• Understand Verizon’s position regarding 5G and IoT as it pertains to commercial and technology requirements, and represent Verizon’s position at industry forums, such as the GSMA.
  

What We're Looking For

You'll need to have:

• Bachelor’s degree or relevant work experience.
• Experience in the Roaming and/or Wireless telecommunications, Negotiations and/or Sales.
• Experience with direct negotiations.
• Experience in contract negotiations to include business, price and technical terms.
• Experience in drafting contract documents required for the establishment of business content elements.

Even Better If You Have

• Knowledge of Strategic Sourcing processes, policies, and procedures.
• Knowledge and experience with GSM and/or LTE Roaming, Sales.
• Experience in a fast paced dynamic International environment.
• Ability to influence decision makers.
• Experience with Project Management in a complex multi-project and multi-geography environment, deliver to time, cost and quality.
• Good interpersonal and client service skills
• Self-motivated /self-starter with ability to work independently
• Experience with AI, Microsoft Excel, PowerPoint & Word.
• International travel may be required (25%).

If Verizon and this role sound like a fit for you, we encourage you to apply even if you don’t meet every “even better” qualification listed above.

Why Verizon?

Verizon is committed to maintaining a Total Rewards package which is competitive, valued by our employees, and differentiates us as an Employer of Choice.

• We are a ‘pay for performance’ company and your contribution is rewarded through competitive salaries and performance-based incentives. We create an opportunity for us all to share in the success of Verizon and the value we help to create through this broad-based discretionary equity award program.
• Your benefits are market competitive and delivered by some of the best providers.
• You are provided with a full spectrum of health and wellbeing resources, including a first in-class Employee Assistance Program, to empower you to make positive health decisions.
• We offer generous paid time off benefits to help you manage your work life balance and opportunities for flexible working arrangements*.
• Verizon provides training and development for all levels, to help you enhance your skills and develop your career, from funding towards education assistance, award-winning training, online development tools and access to industry research.
• You will be able to take part in volunteering opportunities as part of our environmental, community and sustainability commitment.

Your benefits package will vary depending on the country in which you work.

*subject to business approval

Where you’ll be working

In this hybrid role, you'll have a defined work location that includes work from home and assigned office days set by your manager.

Scheduled Weekly Hours

37.5

Equal Employment Opportunity

Verizon is an equal opportunity employer. We evaluate qualified applicants without regard to race, gender, disability or any other legally protected characteristics.