Job Description

Commercial Manager - Malawi

Key Responsibilities

1. Strategic Leadership

Lead the commercial strategy for The Companys operations in Malawi, ensuring alignment with overall business goals.
Develop and implement robust commercial plans to drive market expansion and long-term revenue growth.

2. Business Development

Identify and pursue new business opportunities, partnerships, and customer segments to increase market share.
Build and maintain strong relationships with clients, stakeholders, and business partners.
Monitor industry trends, customer behaviors, and competitive activity to proactively identify risks and opportunities.

3. Sales and Marketing

Lead and enhance the sales and marketing functions to meet or exceed revenue targets.
Develop pricing models and promotional strategies aligned with business objectives and market demand.
Ensure effective and efficient sales channels and distribution networks are in place and delivering results.

4. Financial Management

Collaborate with the finance team to manage commercial operations within budgetary guidelines.
Track and analyze financial performance, taking corrective actions to ensure profitability.
Support forecasting, P&L oversight, and financial reporting processes.

5. Team Leadership & Development

Lead, mentor, and develop a high-performing commercial team.
Set clear KPIs, conduct regular performance reviews, and provide coaching to optimize team effectiveness.
Promote a culture of collaboration, ownership, and continuous improvement.

6. Customer Experience & Satisfaction

Ensure consistent delivery of exceptional customer service across all customer touchpoints.
Address and resolve customer issues promptly and professionally.
Leverage customer feedback and data insights to improve products and services.

7. Regulatory Compliance & Risk Management

Ensure all commercial activities are compliant with Malawis legal and regulatory frameworks and internal policies.
Identify, assess, and mitigate risks affecting commercial operations, including legal, financial, and market risks.

Minimum Education & Experience Requirements

Bachelors degree in Business Administration, Marketing, Finance, or a related field. (MBA preferred)
Proven track record of leadership in commercial or business development roles.
Excellent negotiation, team management, and communication capabilities.
Strong financial acumen, with experience in budgeting, forecasting, and P&L management.
In-depth knowledge of the Malawian market and business landscape.
Experience in cross-functional collaboration and client relationship management.

About Boardroom Appointments - Global Human and Talent Capital

Boardroom Appointments is a global specialist in Recruitment, Contract Staffing, Project Staffing, Temporary Employment Solutions, Training, HR Consultancy and Expatriate Mobility that operates extensively in Africa, EMEA, America, and Europe.

We have been industry leaders since 1989. Our dynamic team of recruitment and labour professionals has serviced hundreds of clients and placed thousands of candidates in various industries across the globe. We have gained invaluable insight and experience into global market trends and human resource workings.

We have specialized divisions that enhance our ability to service all clients in the following industries:

- FMGC

- Finance, Banking and Insurance

- Manufacturing and Processing

- Oil and Gas, Mining, Engineering and Construction

- Medical, Pharmaceutical and Health Care

- Logistics and Supply Chain

- Information Technology, Media and Telecommunications

- Waste Management and Sanitation Services

- Renewable and Alternative Energy

- Retail and Commercial Property

- Agriculture and Production

- Government and Public Services

- Call Centre and Customer Support Services

Today, Boardroom Appointments has a global candidate database and network, servicing clients around the world with all their Human Capital needs.

This experience allows clients to rely on us FULLY for all their talent needs, both permanent and temporary, while they focus on their core business.

We custom design solutions to perfectly fit our client's recruitment needs and form long-lasting relationships based on quality service and flawlessly fulfilled deliverables.

Our team is comprised of passionate and driven individuals who strive to maintain the best and most professional service to our clients.

We are focused, passionate, and we love what we do.

Industry

Unknown

Company Size

51-200 employees

Headquarters

Bedfordview, ZA

Year Founded

1989

Website

boardroom.co.za

Social Media

Commercial Manager

Job Description

Key Responsibilities

1. Strategic Leadership

Lead the commercial strategy for The Companys operations in Malawi, ensuring alignment with overall business goals.

Develop and implement robust commercial plans to drive market expansion and long-term revenue growth.

2. Business Development

Identify and pursue new business opportunities, partnerships, and customer segments to increase market share.

Build and maintain strong relationships with clients, stakeholders, and business partners.

Monitor industry trends, customer behaviors, and competitive activity to proactively identify risks and opportunities.

3. Sales and Marketing

Lead and enhance the sales and marketing functions to meet or exceed revenue targets.

Develop pricing models and promotional strategies aligned with business objectives and market demand.

Ensure effective and efficient sales channels and distribution networks are in place and delivering results.

4. Financial Management

Collaborate with the finance team to manage commercial operations within budgetary guidelines.

Track and analyze financial performance, taking corrective actions to ensure profitability.

Support forecasting, P&L oversight, and financial reporting processes.

5. Team Leadership & Development

Lead, mentor, and develop a high-performing commercial team.

Set clear KPIs, conduct regular performance reviews, and provide coaching to optimize team effectiveness.

Promote a culture of collaboration, ownership, and continuous improvement.

6. Customer Experience & Satisfaction

Ensure consistent delivery of exceptional customer service across all customer touchpoints.

Address and resolve customer issues promptly and professionally.

Leverage customer feedback and data insights to improve products and services.

7. Regulatory Compliance & Risk Management

Ensure all commercial activities are compliant with Malawis legal and regulatory frameworks and internal policies.

Identify, assess, and mitigate risks affecting commercial operations, including legal, financial, and market risks.

Minimum Education & Experience Requirements

Bachelors degree in Business Administration, Marketing, Finance, or a related field. (MBA preferred)

Proven track record of leadership in commercial or business development roles.

Excellent negotiation, team management, and communication capabilities.

Strong financial acumen, with experience in budgeting, forecasting, and P&L management.

In-depth knowledge of the Malawian market and business landscape.

Experience in cross-functional collaboration and client relationship management.

About Boardroom Appointments - Global Human and Talent Capital