FICS, is on the lookout for a dynamic Commercial Loan Servicing Software - System Support member to join our team with commercial servicing escrow administration, commercial servicing asset management, commercial servicing investor reporting and/or IRS reporting experience to help our customers get the most out of our commercial mortgage loan servicing software to service commercial loans on a daily basis.
Being a Commercial Servicing System Support member is a customer-centric role where you’ll be the first point of contact for high-quality commercial mortgage loan servicing system support — helping clients simplify complex workflows and keep their operations running smoothly. Your guidance directly influences our customers’ efficiency and success. You’ll not only support users by phone and email in a fast-paced environment, but will also train customers on FICS’ proprietary software, deliver regular product webinars, present sessions at our Annual Users’ Conference, and partner with internal teams to test new and enhanced functionality as part of our quality assurance process.
Requirements
What you bring:
Benefits
At FICS, we put our Family of Customers first—and we’ve delivered meaningful competitive advantages to commercial servicers nationwide for 40+ years If you enjoy solving problems, building relationships, and helping customers succeed, you’ll fit right in.
Find out what it’s like to be an FICS team member at: www.FICS.com/about-us/life-at-fics and view some highlighted benefits and perks at www.FICS.com/about-us/employment
Apply today to join the FICS Commercial Servicer System Support team!
FICS® is a leading mortgage loan origination software, residential servicing software, and commercial loan servicing software provider. FICS offers the most cost-effective, efficient, flexible software solutions on the market today. FICS® has delivered exceptional automation, performance, system support and value for more than four decades.
Mortgage Servicer® automates mortgage servicing operations, including payment processing, investor reporting, custodial accounting, imaging, report writing and more. Commercial Servicer® automates and provides seamless data flow for virtually every facet of commercial loan servicing for diverse types of commercial loan products. Loan Producer® automates the loan origination process from point of sale to closing, funding and secondary marketing, a complete end-to-end loan origination system.
With FICS’ solutions, you'll save money through a low initial investment, nominal monthly support, and maintenance fee, paperless servicing or origination, real time processing, and enhanced productivity. FICS’ software systems are flexible, meeting the specific needs of small and large companies. When you call FICS, you'll speak with our receptionist who will direct you to the appropriate support person. You won't lose valuable time waiting for someone to return your call or answer your email. We strive to exceed our customers’ expectations.
Visit www.fics.com for more information about our exceptional software solutions.
