Job Description

Join the growing team at First Business Bank as a

Commercial Loan Processor - Hybrid!

This position has a Hybrid Work Model: 2 days per week at our Madison, WI location.

This role provides day‑to‑day operational support to the loan department, including posting loan payments and advances, processing address and risk rating changes, preparing loan payoff statements, and completing credit verifications. The Commercial Loan Processor monitors and follows up on monthly tickler reports and loan-related exceptions to ensure timely resolution and policy compliance.The position is also responsible for preparing and reviewing loan documentation. This includes confirming appropriate approvals in accordance with loan policy, preparing loan documents as requested by loan officers, and reviewing documents for accuracy and completeness both before and after closing, while adhering to regulatory and internal policy requirements.

CORE OBJECTIVES

• Loan Activities
• Post loan payments and advances on large commercial loans
• Perform address changes and risk rating changes
• Loan reports
• Credit Verifications
• Follow up on items in monthly tickler reports
• Prepare loan payoff statements
• Timely and professional response to emails and telephone calls to the loan department

• Loan Documentation
  • Determine loan request has appropriate approval as required by loan policy.
  • Prepare loan documents as requested for loan officers, as assigned.
  • Review loan documents for accuracy and completeness prior to and post closing, in accordance with applicable legal requirements and the bank's loan policy.

• Book Loans
  • Set up and book loans to the loan system according to bank guidelines accurately and in a timely manner.

• Loan Filing
  • Create or add to existing loan file and forward documents to other Review Representatives for editing and final review. Mail necessary documents for recording at the appropriate filing office (ROD, DFI, etc.) in a timely manner. Identify ticklers for Credit Quest tracking - tracking missing or unrecorded documents and loan policy and documentation exceptions. Follow up and resolve any incomplete or incorrect items identified by edit in a timely manner.

• Internal Service
  • Timely and professional response to emails and telephone calls to the loan department.

QUALIFICATIONS:

• Banking experience in loan processing required
• Ability to work independently and use independent judgment with minimal supervision
• Demonstrated success with written communication, and ability to assess and analyze information, formulate conclusions and recommendations, and prepare well-written reports that will be reviewed and presented
• Strong desire to be curious and inquisitive, and self-confidence to ask questions

At the heart of First Business Bank, we believe success comes down to putting people first. Our people are our priority — they embody ambition, experience, and client focus. The result is extremely engaged employees who provide unmatched client satisfaction. With comprehensive total rewards to support our team members, a commitment to valuing each other’s differences, and a focus on improving our communities, we are confident you’ll find the experience is your advantage. We’re delighted you’re considering joining us!