Job Description

Basic Qualifications

Commercial Lending Administration Representative

Education/Training: A B.S. or B.A. degree in a related field normally required; specialized banking education and training.

Skill(s): Clearly communicates in English; Moderate reading, writing, grammar, and mathematics skills; Moderate interpersonal relations, communicative, and sales skills; a working knowledge of the features and benefits of all bank commercial products and services; a working knowledge of bank operating policies and procedures which impact commercial services; moderate PC skills; visual and auditory skills.

Experience: A minimum of two (2) years' experience in related positions normally required.

General Responsibilities

Responsible for performing a variety of duties to meet the commercial services needs of business customers; assisting with the entire commercial loan process; providing administrative support to lending officers; complying with operating policies and procedures established for the commercial services function; communicating with appropriate personnel; responding to inquiries or requests for information; maintaining appropriate records and providing assigned reports.

Essential Duties

1. Assists with the entire commercial loan process, including underwriting, documentation, and loan closing processes by providing administrative support to commercial lenders as follows:

a. Obtain all documents needed to support the underwriting process.

b. Assist the Lender with obtaining the documents needed for the credit analysis process.

c. Ensures all data entered into the bank’s loan origination system is accurate and complete.

d. May assist Lenders with creating a new loan request in the loan origination system.

e. Coordinates closing dates with the documentation department and/or third-party closing agents, as applicable.

f. Scans executed loan documents for further processing and boarding.

Essential Duties

1. Performs a variety of duties to meet the service needs of commercial customers as follows:

a. Provides direct service to commercial customers of the Bank with respect to deposit, loan, and other miscellaneous products and services.

b. Maintains a thorough knowledge of the features and benefits of all Bank commercial products and services to ascertain customer needs.

c. Assists with research and customer inquiries concerning existing accounts.

d. Assists customers in obtaining specialized services from other Bank departments as necessary; provides help to customers with specific inquiries or service problems.

e. Maintains a working knowledge of Bank operating policies and procedures which impact commercial services.

f. Greets customers in-person and/or on the phone as needed.

1. Abides by the current laws and organizational policies and procedures designed and implemented to promote an environment which is free of harassment and other forms of illegal discriminatory behavior in the workplace.
2. Cooperates with, participates in, and supports the adherence to all internal policies, procedures, and practices in support of risk management and overall safety and soundness and the Bank's compliance with all regulatory requirements.
3. Communicates with management and staff personnel in order to integrate goals and activities.
4. Responds to inquiries relating to his/her particular area, or to requests from other Bank personnel, customers, etc., within given time frames and within established policy.
5. Maintains appropriate records and provides assigned reports.

Ancillary Duties

1. Performs tasks which are supportive in nature to the essential functions of the job, but which may be altered or re-designed depending upon individual circumstances.

Job Location

Lake Region

99 Welwood Avenue

Hawley, PA 18428

Equipment/Machines

1. PC/Computer keyboard
2. MFD (Multi-function device): Printer. copier, scanner, fax machine
3. Calculator
4. Telephone