Built on meritocracy, our unique company culture rewards self-starters and those who are committed to doing what is best for our customers.
Brown & Brown is Seeking a Commercial Lines Customer Service Representative to join our growing team in St. Petersburg, FL
Provides support to Producer and Account Manager in obtaining, maintaining, expanding and servicing commercial lines accounts by performing the following duties.
How You Will Contribute
Assists Account Manager in obtaining information from the client for new and renewal policies,
Reviews new and renewal policies for accuracy for delivery to the insured and updates detail in computer.
Reviews and invoices endorsements for accuracy and sends to the insured
Prepares change requests to the company requesting policy changes, and updates AMS360 & Imageright accordingly
Keeps suspense (activity) items current.
Prepares proposals for renewal on smaller accounts
Enters policy detail on accounts not yet entered.
Processes mail
Prepares accounts for market accounts per instructions from Account Manager or Producer.
Keeps abreast of industry changes and trends.
Talks with customers by phone or in person inside agency office.
Undertakes additional responsibilities as required in the Account Manager’s absence (telephone calls, producer calls, client requests, etc.)
Licenses and Certifications:
Currently 4-40 Licensed
Skills & Experience to Be Successful
Strong team member who proactively assists all other members of this team.
Ability to maintain a professional manner at all times.
Strong Microsoft Word and Excel knowledge
Advanced time management and organization skills
Teammate Benefits & Total Well-Being
We go beyond standard benefits, focusing on the total well-being of our teammates, including:
Not reflective of all benefits. Enrollment waiting periods or eligibility criteria may apply to certain benefits. Benefit details and offerings may vary for subsidiary entities or in specific geographic locations.
The Power To Be Yourself
As an Equal Opportunity Employer, we are committed to fostering an inclusive environment comprised of people from all backgrounds, with a variety of experiences and perspectives, guided by our Diversity, Inclusion & Belonging (DIB) motto, “The Power to Be Yourself”.
Brown & Brown delivers risk management solutions to help protect and preserve what our customers value most. Our two business segments, Retail and Specialty Distribution, offer businesses and individuals a wide range of insurance solutions.
We are one of the insurance industry’s most powerful and influential leaders, with a strong, deeply rooted cultural foundation built on integrity, innovation, superior capabilities and discipline. The Power of WE ignites our performance, and while diverse and varied in abilities and experience, we are all connected through our core values, a commitment to our local communities and a shared mission—always doing what is best for our customers.
Brown & Brown is proud to be certified as a Great Place to Work®, and we are always actively looking for talented teammates who embrace our culture to join our winning team.
Find us on the NYSE as BRO. Brown & Brown Legal Entities: https://linktr.ee/brownbrowninc
