Job Description

Commercial Lines CSR

Department: Insurance & Financial Services

Employment Type: Full Time

Location: Ohio

Compensation: $55,000 - $60,000 / year

About Us:

We are a local independent insurance agency. We are growing our Commercial business and are looking for an experienced Commercial Lines CSR to join our team of professionals. We encourage an environment of continuous training to allow for growth in the agency and for our employees. The Commercial Lines CSR provides complete support for our Commercial Lines Department with expertise in Property & Casualty Insurance and do their part of ensuring high client retention for the whole agency. This position requires exposure to all aspects of this department with diverse day-to-day responsibilities.

Key Responsibilities

Work with Agency Principal, Producers, and Team Members
Acquire new business by identifying opportunities in the local market and cross sell of our current clients.
Order policies and issue documentation, certificates, and binders as needed
Prepare new business and account renewal submissions for marketing and proposals to obtain competitive coverage/cost ratios for clients
Provide exceptional customer service to our clients by developing and maintaining strong, long-term client relationships
Understand and promote all products offered using all possible marketing tools

Skills, Knowledge and Expertise

P&C license
Minimum of 2 years of experience as a Commercial Lines CSR (Preferred)
Experience working for an independent insurance agency
Experience servicing/quoting/marketing commercial insurance with multiple carriers
Must be able to multi-task and handle a heavy workload with minimal supervision
Effective communicator (verbal and written)
Working knowledge of a paperless system particularly with Applied Systems Epic management system
Experience with Microsoft Office and a proficiency in Word and Excel
Excellent organizational skills with attention to detail

Benefits

Competitive Pay
Robust benefits package including health insurance, life insurance, 401k, PTO, dental insurance, vision insurance, etc.

About Stone Hendricks Group

Helping Businesses Grow by Connecting Talent with Opportunity

At Stone Hendricks Group, we believe that a company’s success is driven by its people. As a Client Partnership Specialist, my role is to bridge the gap between businesses and top-tier talent, ensuring that every hire contributes to innovation, efficiency, and long-term success.

A Strategic Approach to Recruitment

Our approach goes beyond simply filling roles—we focus on building teams that align with your company’s vision, culture, and long-term objectives. With access to a broad network of professionals across industries, we don’t just match resumes to job descriptions; we match people to purpose.

A Proven Process with Proven Results

*Industry Expertise: Our deep industry connections and proprietary search technology allow us to deliver highly qualified, pre-screened candidates.

*Tailored Talent Solutions: We customize searches based on your company’s specific needs, ensuring alignment in skills, culture, and values.

*Speed & Precision: Our data-driven recruitment process and extensive candidate pipeline mean we can provide hire-ready professionals faster than traditional search methods.

At Stone Hendricks Group, we don’t just recruit—we build high-performing teams that drive business success. Let’s connect and discuss how we can help you find the right talent to meet your goals.

Industry

HR & Recruiting

Company Size

11-50 employees

Headquarters

Washington, DC

Year Founded

2021

Website

stonehendricks.com

Social Media