Houchens Insurance Group

Commercial Lines Client Advisor

Houchens Insurance Group  •  Louisville, KY (Onsite)  •  5 months ago
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Job Description

Are you a motivated individual who is driven by a rewarding career?

Join our team in a role that will let your dedication propel you toward both personal and professional success.

What you will receive…

  • Unlimited growth based on your performance.
  • Ownership in the company in the form of stock via the Houchens Industries ESOP, the largest 100% owned company in the world.
  • A long-term career with substantial development and advancement opportunities.
  • Opportunity to lead and operate within a production team model to ensure efficient operations and optimal output.
  • Comprehensive medical, dental, and vision plans and many more supplemental benefits.
  • Work-life balance
  • Plus, much more!

What is Houchens Insurance Group?

We are a 100% employee-owned company with a great culture and excellent benefits. We're big on growing and celebrating the talent that we hire. Houchens Insurance Group is dedicated to embodying the three fundamental pillars of service:

1. Clients

2. Co-owners

3. Communities

By placing equal emphasis on meeting the needs of our clients, fostering a supportive environment for our co-owners, and actively contributing to the betterment of our communities, we strive to create a positive and impactful experience for all.

Analyzes and answers requests by mail, telephone, or in person from policyholders or internal production and marketing personnel for information concerning insurance policies by performing the following duties.


Essential Duties and Responsibilities:

  • 50% Client/Policy Services: Provides daily service to and builds relationships with clients by managing phone calls and emails in a timely manner and attending meetings.
  • 30% Renewal Marketing: Market groups with under $10,000 in revenue and no affiliation with a larger account prepare formal renewal presentations.
  • 10% Teamwork
  • 10% Determination

Supervisory Responsibilities Directly supervises 1-2 Client Associates. Responsibilities include assigning and directing work to Client Associates.

Requirements

Education and/or Experience

At least seven years related insurance experience and/or training, preferably handling multi-line, large commercial accounts or equivalent combination of education and experience.

Certificates, Licenses, Registrations

Must hold applicable state insurance license or have the ability to obtain such within 90 days of employment. Must be able to obtain insurance designations as set forth by the organization’s education plan.

Language Skills

Ability to read, analyze, and interpret the most complex documents, such as insurance policies. Ability to respond effectively to inquiries or service issues from company personnel and/or clients. Ability to speak and represent the company effectively before groups of customers.

Mathematical Skills

Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, and percentages.


To learn more about Houchens Insurance Group, visit us on LinkedIn.

#LI-AV1

Houchens Insurance Group

About Houchens Insurance Group

Our family is the result of 5 different organizations coming together as one cohesive group (HIG), leveraging the expertise of each of our legacy agencies to operate as one synergized team. We started with Center of Insurance becoming part of Houchens in the late 90’s. Gradually we added Insurance Specialist as our benefits expertise, then Van Meter Insurance joined the team in 2006 which brought a toolbox full of resources to allow the organization to compete at the next level. In 2007 Curneal Hignite came on board giving us a presence in Elizabethtown, and finally the 100 year old agency in Northern KY and Lexington;Roeding Insurance added expertise in the Public Entity arena and added a significant volume to our commercial book. All of this combined revenue was originally $35M and today it has grown to over $80M with 325 employee/owners with plans to be at 100M in 5 years. We recently were voted as the number one Best Place to Work in the state of Kentucky. We were also recognized as the 31st Largest Insurance Agency in the United States, as well as a Best Practice Agency.

Industry
Finance & Insurance
Company Size
201-500 employees
Headquarters
Bowling Green, KY
Year Founded
1977
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