Job Description

About The Role

Our Professional Services practice is looking for a dynamic and results oriented Account Manager to join their growing practice in the Toronto office. The ideal candidate possesses experience in professional liability/errors and omissions, directors’ and officers’ liability, cyber and property & casualty insurance with an emphasis on professional services firms. This is an ideal role for someone who is hands on and client centric, focused on retention and growth. This is a great opportunity to work in a specialty practice and to grow the book of business. This role reports to the Vice President, Professional Liability.

What You’ll Do

• Manage an assigned book of business
• Effective communication with commercial clients.
• Creating effective strategies to address client transactions, negotiations and ability to lead discussions.
• Coverage design/analysis: coverage triggers, definitions, exclusions, claims made treatment, and continuity
• Assume various roles dependent on account: marketing, account back up, lead broker, processing/associate tasks when required etc.
• Marketing: Identifies the client or prospects’ circumstances and placing their deal in the marketplace.
• Participating in Underwriter conference calls and client meetings
• Helping clients select amongst competing quotes
• Participate in formal presentations, including at the C-Level
• Provides feedback for the annual budget planning process
• Consistently Monitor and Follow Up with Clients on Aged Receivables
• Collaboration with account team including coaching and mentoring
• Utilize CORE for any new business opportunities and utilize Claude to assist in daily functions

Qualifications and expertise that pave the way for Success

• RIBO Licensed
• CIP, FCIP or CRM Designation desired
• Minimum 5 years’ experience in professional liability (E&O)
• Experience on Epic broker management system or other BMS
• Proficient in MS Office: Word, Excel, PowerPoint and Outlook
• Ability to manage and mentor support staff
• Strong organizational, time and client management skills
• Effective communication skills: verbal, written and presentation skills
• Proactive and customer focused approach; resourceful researching skills
• Analytical and strong decision-making skills
• Strong knowledge of commercial insurance industry trends
• Valid Driver’s License and ability to travel up to 25% across Ontario for client meetings

Elevate Your Career with HUB International

Choosing HUB International means aligning your career with a premier insurance brokerage. Our expansive network, powered by over 20,000 dedicated professionals across 500 offices in North America, sets the stage for an enriching career that promises both stability and remarkable growth opportunities. For a deeper insight into our values and vision, we invite you to explore: https://www.hubinternational.com/en-CA/about-us/

Your Advancement and Well-being: Our Priority

At HUB, we place immense value on the well-being and professional development of our team. Here’s what you can look forward to as part of the HUB Team:

• Work-Life Balance: Take advantage of flexible working arrangements and generous time-off policies that adapt to your needs and lifestyle.
• Professional Growth: Advance your career with HUB-sponsored training programs, tuition reimbursement, and other development opportunities tailored to help you succeed.
• Industry Support: Benefit from reimbursements for professional licensing and membership fees, reflecting our investment in your expertise.
• Exclusive Perks Enjoy special discounts on events, travel, accommodations, and personal home & auto insurance, making your HUB experience even more rewarding

Service: Our Ethos

At HUB International, service defines who we are. This dedication extends not only to our clients but also to our employees and the communities we’re proud to support. Our regional offices are actively engaged in local initiatives, reflecting our commitment to giving back and making a meaningful difference.

When you join HUB, you’ll find more than just a career—you’ll become part of a team where your skills are valued, your growth is encouraged, and your contributions have a lasting impact.

The compensation for this position is a variable compensation structure, i.e., base salary plus commission. As such, the total compensation earned will vary depending on the successful candidate’s book of business at a particular time. The expected base salary for this position is $69,000-$77,000 plus commissions will be paid based on successful sales performance. The total compensation will be impacted by factors such as the successful candidate’s skills, experience and working location, as well as the specific position’s business line, scope and level. HUB International is proud to offer comprehensive benefit and total compensation packages which could include extended health benefits, disability insurance, RRSP matching, paid-time-off benefits, and eligible bonuses for some positions.

AI and Automation Notice: HUB International uses limited AI and automation tools within our recruitment systems to enhance efficiency in the hiring process and in the candidate experience. These tools do not independently make hiring decisions or screen out candidates — all decisions are made through human review.

Department Account Management & ServiceRequired Experience: 5-7 years of relevant experienceRequired Travel: Negligible

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