Job Description

Commercial Lines Account Manager - Insurance - Base Salary to 90k/year - Lakewood, NJ

• Our client, a well-established independent insurance brokerage, is seeking a Commercial Lines Account Manager to join their growing team. This role is responsible for managing an existing book of commercial insurance business while providing exceptional service to clients and supporting new business placement. The ideal candidate has experience servicing a variety of commercial accounts in an independent agency or brokerage environment and enjoys building long-term client relationships.

Responsibilities:

• Manage an assigned book of approximately 300 commercial insurance accounts consisting of small to middle-market businesses.
• Serve as the primary point of contact for commercial clients regarding policy service needs.
• Process policy endorsements, renewals, certificates of insurance, policy changes, and related service requests.
• Prepare insurance proposals, renewal documentation, and account-related correspondence.
• Assist with marketing and placement of new commercial business with insurance carriers.
• Coordinate with underwriters, carriers, producers, and clients to ensure timely policy servicing.
• Review policies for accuracy and communicate coverage information to clients.
• Maintain accurate client documentation and policy records within the agency management system.
• Deliver responsive customer service while managing multiple accounts and competing priorities.

Qualifications:

• Active Property and Casualty (P&C) Insurance License.
• 3+ years of Commercial Lines Account Management experience.
• Experience servicing commercial insurance accounts within an independent insurance agency or brokerage.
• Experience handling endorsements, renewals, certificates of insurance, proposals, and policy servicing.
• Strong written and verbal communication skills.
• Excellent organizational and time management skills with the ability to manage a high-volume workload.
• Proficiency with Microsoft Office.

Compensation:

• Base salary in the 65k - 90k/year range.
• 100% employer-paid employee health insurance.
• 401k with company match.
• Paid Time Off.
• Paid Sick Time.
• Paid Holidays.

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