Job Description

Credit Union of Georgia is continuing to grow, and we are looking for a talented Commercial Lending Coordinator to join our team. At Credit Union of Georgia, every role contributes to helping our members achieve their financial goals. Join a team that puts members at the center of everything we do!

The Commercial Lending Coordinator plays a critical role in supporting commercial lending operations throughout the full lifecycle of a commercial loan, from application intake and due diligence through documentation and closing, to post-closing monitoring and reporting. This role works closely with commercial lenders, members, internal departments, branch staff, outside counsel, and other third-party partners to help ensure commercial loans are processed accurately, efficiently, and in accordance with Credit Union policy and applicable law.

Responsibilities:

Member Service, Compliance, and General

• Uphold and adhere to Credit Union of Georgia brand standards, including all steps of the member journEASE experience, Engage, Ask, Solve, and Excite, while delivering top-level member service in every interaction.
• Coordinate business account openings, account maintenance, and treasury service onboarding with branch and deposit operations.
• Assist lenders with member contact, serve as a liaison to branch personnel, and refer members to other areas of the Credit Union as appropriate.
• Maintain current working knowledge of the laws, regulations, policies, and procedures governing commercial lending; complete assigned compliance training; maintain confidentiality; and perform other duties as assigned.

Application Intake and Processing

• Collect, review, and organize application materials, financial information, and entity documentation from members and lenders.
• Order credit reports, searches, and verifications required for each request and confirm that required screening has been completed.
• Review each file for completeness before submission to underwriting and follow up with lenders, branch staff, and members until the file is complete.
• Maintain communication with lenders, branch personnel, and members regarding application status and outstanding conditions, and escalate delays that may place a closing date at risk.

Due Diligence and Loan Documentation

• Order appraisals, title work, flood determinations, environmental reports, and other due diligence appropriate to the collateral, consistent with applicable appraiser independence requirements, and obtain evidence of required insurance.
• Review due diligence results against the approved loan structure and identify and escalate exceptions or issues to the lender and counsel, as appropriate.
• Coordinate preparation of loan documents with outside counsel, loan processing, and loan operations, as appropriate to the transaction, and provide the entity and authority documentation required for document preparation.
• Proofread loan documents against credit approval and coordinate necessary corrections before closing.

Closing, Funding, and Loan Booking

• Coordinate closing with all internal and external parties, confirm that conditions precedent has been satisfied, prepare the closing package, and attend closings and provide notary services as needed.
• Confirm following closing that documents are properly executed and complete, and image the closing package.
• Prepare disbursement authorizations and wire requests, independently verifying all wire instructions and any changes by callback to a telephone number obtained from a previously verified source, never from the payment instruction itself.
• Confirm timely and accurate loan booking with loan processing; establish ticklers, reporting requirements, and covenants in the core system; and code related invoices.

Post-Closing, Monitoring, and Reporting

• Complete post-closing lien perfection and follow-up items.
• Manage tickler and annual review reports; obtain required reporting from members; route information to credit administration; escalate delinquent items; monitor covenants; and report noncompliance to the lender.
• Manage the maturing loan report and coordinate the information necessary to support timely renewal decisions.
• Prepare payoff quotes, member notices, collateral releases, and recurring pipeline and portfolio reports for management.
• Issue adverse action and related notices within the timeframes required by Regulation B, using the reasons furnished by the approving authority, and maintain supporting logs and documentation.
• Maintain credit and collateral files in the document imaging system and department shared drives and retrieve documentation for audits and examinations.

Authority and Limitations

• This position has no credit approval authority and does not approve, decline, or counteroffer credit; clear conditions of approval; grant policy exceptions; or establish rates, terms, or loan structure.
• The position does not provide legal advice, draft instruments of conveyance, or make valuation or title sufficiency determinations. Such matters are escalated to the lender, credit administration, or counsel, as appropriate.
• Wires, disbursements, and account openings prepared by this position remain subject to the Credit Union’s established verification, approval, and due diligence requirements.

Requirements

• High school diploma or equivalent required.
• Associate or bachelor’s degree preferred.
• Minimum of two years of experience in commercial or commercial real estate loan processing, documentation, or closing is required; three to five years preferred. An equivalent combination of education and directly related experience may be considered.
• Georgia Notary Public commission required or must be obtained within ninety (90) days of hire. A valid driver’s license is also required for occasional travel to branches and closings.
• Working knowledge of commercial and commercial real estate loan documentation, closing practices, lien perfection, and the financial information required for loan processing and annual reviews.
• Exceptional attention to detail; ability to manage a high volume of concurrent files with competing deadlines; sound judgment in recognizing when an issue should be escalated; strong written and verbal communication skills; and discretion in handling confidential information.
• Proficiency with Microsoft Office, including intermediate Excel skills, and experience with or aptitude to learn the Credit Union’s core processing, loan origination, and document imaging systems.
• All employees must complete annual training modules including but not limited to cyber security, bank secrecy act as well as other compliance and regulatory requirements.