Job Description

The Commercial Lending Assistant is responsible for efficiently processing, closing, and servicing commercial loan transactions. This role ensures that all loan documentation is accurate, complies with regulatory requirements, and is completed on time. The assistant will work closely with loan officers, underwriters, and customers to facilitate smooth loan processing and provide exceptional customer service throughout the loan lifecycle.

Key Responsibilities:

• Prepare and review commercial loan documents, including promissory notes, security agreements, and loan modifications, ensuring accuracy and compliance with legal, regulatory, and company standards.
• Manage the entire loan process from application to closing, ensuring timely and accurate submission of all required documentation.
• Work closely with loan officers, underwriters, credit analysts, and customers to collect and verify information, resolve discrepancies, and facilitate loan closings.
• Ensure all loan files meet regulatory compliance standards (e.g., federal, state, and local regulations, including RESPA, HMDA, and ECOA) and bank policies.
• Respond to inquiries, address concerns, and keep customers informed throughout the loan process to provide exceptional customer service.
• Input loan data into the bank’s loan operating system, maintain accurate loan files and update tracking systems to monitor loan status efficiently.
• Identify and address issues that arise during the loan process, ensuring that potential problems are communicated to the appropriate parties and resolved promptly.
• Generate and review reports related to loan processing activities, including status updates and compliance tracking.
• Maintain detailed, organized, and compliant loan files in both physical and electronic formats for audit and review purposes.

Required Skills/Qualifications:

• Strong attention to detail and organizational skills.
• Excellent verbal and written communication abilities.
• Proficiency with loan operating systems and Microsoft Office Suite (Word, Excel, Outlook).
• Ability to work independently, manage time effectively, and handle multiple tasks in a fast-paced environment.
• Familiarity with lending regulations, including RESPA, ECOA, HMDA, and other banking industry rules.
• Ability to handle sensitive customer information and inquiries with professionalism and discretion.

Education and Experience:

• High school diploma or equivalent required; an associate or bachelor’s degree in finance, business administration, or related field preferred.
• 2-3 years of experience in commercial loan processing, loan operations, or a related field within a banking or financial services environment.
• Understanding of commercial lending processes, loan documentation requirements, and applicable regulatory guidelines.

Physical Requirements:

• Must be able to lift up to 15 pounds at times.
• Prolonged periods of sitting at a desk and working on a computer.
• This position operates in an office environment, with occasional need to work extended hours to meet deadlines.

Position Type and Schedule:

• Full-time
• On-site, Downtown Dallas
• 8-hour shift
• Monday through Friday