Job Description

Location:

4910 Tiedeman Road, Brooklyn Ohio

Location: This is a hybrid opportunity that will require minimally 2 days in office per week.

Hours: Monday- Friday from 8:00am-5:00pm

The Commercial Lien Group is centralized in Brooklyn, Ohio and consists of Collateral Specialists, Workflow Coordinators, and a Department Manager.

The primary objective of the Commercial Collateral team is to minimize risk and controllable loss to KeyBank by serving as the Bank’s internal control point by preparing initial filing and releasing collateral loan documentation in accordance with department procedures and State/County requirements. Including, but not limited to:

• Responsible for supporting multiple servicing teams and portfolios consisting of a variety of products.
• Primary servicing functions include support for construction/interim loan servicing, lines of credit, portfolio/system/collateral administration, building and tracking document exceptions, managing expiring UCCs and related client services.
• Provide excellent communication with the Service Officers, Closers, internal and external clients as well as lending staff and business partners.
• Validate the loan is paid in full, including principal, fees, and interest via various loan systems.
• Perform an extensive review of the collateral in our loan systems to ensure the collateral is not tied to other open or outstanding loans or lines.
• Verify the loan or servicing rights were not previously sold or assigned to another Bank.
• Obtain the appropriate approvals from the borrower's Contact Officer or Credit Officer to ensure the collateral is not going to be used to secure future loans or lines.

Our team will take the necessary actions to perfect or release our lien(s), which include preparing, executing, notarizing, and filing the appropriate lien document(s) with the appropriate recording agency or working with a third-party vendor to do the same. Maintaining accurate and complete records of actions performed.

To achieve our daily processing goals, after an initial on-boarding period, Commercial Lien Specialists are expected to achieve task specific: service level, quality, and productivity standards while adhering to KeyBank policies and department procedures.

Essential Job Functions:

• Responsible for reviewing loan and collateral documentation needed to secure KeyBank’s security interest
• Generate reports, review, and distribute as appropriate
• Proven ability to prioritize and handle multiple tasks in a fast paced, high-volume environment
• Provides back-up for all aspects of servicing for team members.
• Clearly and immediately communicates problems/issues to Manager and/or Relationship Manager
• Monitoring incoming New Loan, Modification and Document Management Requests, including timely maintaining of the documentation/loan status log
• Responsible for tracking the receipt of required legal documents from loan closings and modifications
• Provide assistance and expert guidance to RM/RO, Closer and Servicing Officers in post-closing follow-up for missing or incomplete legal documents.
• Provide support and assistance with departmental projects as needed

Required Qualifications: (License, Certificates, Education, Skills, etc.)

• 2-year College Degree or equivalent real estate business experience
• Strong solution-oriented and problem-solving skills
• Detail-oriented
• Strong written and verbal communication skills
• Ability to read and interpret complex legal documents
• Demonstrated ability to independently perform complex research tasks
• PC proficiency including familiarity with Microsoft Excel and Word

Preferred Qualifications:

• Knowledge of loan systems (preferably CLS and Loan IQ) and deposit systems
• Knowledge of commercial loan documentation and collateral
• Experience working in the KeyView Deluxe application
• Prior collateral processing, loan records or underwriting experience

Equipment Used:

• Personal Computer, Multi-function Copier/Fax Machine, Virtual Telephone

Training Provided:

• Bank systems, written procedures and on the job training with a subject matter expert

COMPENSATION AND BENEFITS

This position is eligible to earn a base hourly rate in the range of $18.75 - $25.00 per hour. Placement within the pay range may differ based upon various factors, including but not limited to skills, experience and geographic location. Compensation for this role also includes incentive compensation which may include production, commission, and/or discretionary incentives.

Please click here for a list of benefits for which this position is eligible.

Key has implemented an approach to employee workspaces which prioritizes in-office presence, while providing flexible options in circumstances where roles can be performed effectively in a mobile environment.

Job Posting Expiration Date: 02/01/2027 KeyCorp is an Equal Opportunity Employer committed to sustaining an inclusive culture. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, genetic information, pregnancy, disability, veteran status or any other characteristic protected by law.

Qualified individuals with disabilities or disabled veterans who are unable or limited in their ability to apply on this site may request reasonable accommodations by emailing HR_Compliance@keybank.com.

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