We’re an award-winning global outsourcer providing contact center and back office services on behalf of our global clients. Come work at a place where innovation and teamwork come together to support the most exciting missions in the world!
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We bring together the best people, efficient processes, and automation to help companies grow faster and operate with confidence.
Our purpose is to simplify how businesses work, improve performance, and lead meaningful change across the globe.
If you’re passionate about making a real impact through innovation and collaboration, Acquire Intelligence is the place to grow your career.
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We’re an award-winning global outsourcer providing contact center and back office services on behalf of our global clients. As a Commercial Inventory Coordinator (Keyer), your role is vital in keeping our customers happy and contributing to our organization’s growth and success.
As Commercial Inventory Coordinator (Keyer), you are responsible in ensuring that all employment and personal information of employees are kept and handled in accordance with existing company policies on Information Security and Data Privacy.
A SNAPSHOT OF YOUR ROLE
The Commercial Inventory (CI) Coordinator (Keyer) is responsible for the provision of various services pertaining to the integrity, use and application of the Network’s commercial inventory including preparation and reconciliation of commercial telecast schedules; sourcing and application of keying instructions to booked airtime; co-ordination of commercial material delivery and administration of the Seven Network commercial library.
Areas of Direct Responsibility
Protect the Network’s broadcast licences by exercising regard for the statutory requirements of the Broadcasting Services Act (BSA) and the Australian
Communications & Media Authority (the ACMA), the regulatory requirements of the Television Industry Code of Practice, the Trade Practices Act and all other relevant industry legislation and Codes of Practice in all activities
Positively contribute to discussion and debate and proactively search out innovative ways to improve present procedures
Prepare and present communications, verbal and written, for CI management as required in accordance with accepted company styles, standards and procedures
Stay abreast of programming and audience information for Metro Free to Air as well as a comprehensive knowledge of Seven’s product and performance
Positively contribute to discussion and debate and proactively search out innovative ways to improve present procedures.
Interpret clients’ keying and material instructions to ensure that airtime is telecast as per clients’ expectations
Task specific Skills/Duties/Responsibilities
Ensure all tasks are completed to enable delivery of commercial schedules in line with required handover times
Produce daily telecast schedule of commercials for assigned market within guidelines of the Industry Code of Practice
Direct all viewer commercial complaints to the CI team leader to take contact details if team leader unavailable
Keep up to date on programming and rating information impacting Seven’s inventory
Punctual, prepared attendance at CI meetings as required
Ensure keying instructions are sourced and applied in line with commercial schedule handover times
Ensure keying instructions agree with placement/product/duration coding within scheduling system IBMS before applying key numbers
Notify CI team leader and CI manager of any discrepancies between instructions and bookings
Process KEYING YTA, COMMERCIALS YTA and CAD YTA reports continually for markets, following up on missing material, advising CI team leader of any issues
Actively work ahead, seeking and applying instructions in advance wherever practical as agreed with CI team leader
Provide cover and support within the wider Commercial Inventory department when there is planned/unplanned leave in other keying teams
Co-ordinate pre-production of sponsors’ billboards for allocated agencies/clients
Process amendments for late schedule changes and forward to relevant Presentation staff
Control and maintain commercial material to condense the Seven Network library as per the current policy
Have a thorough understanding of Adstream, IMD and 7BCM material management of facilities and systems
People Management
Provide timely and accurate information to internal and external parties when requested and required
Communicate with and assist Network CI management and personnel, Sales Management and personnel and other Seven employees when required or directed
Administrative Duties
Efficiently file all documents relating to the current inventory management policies for easy referral
File and notate all instructions as per the agreed procedures
Other Duties
Fulfil other duties consistent with the role as required or requested by CI team leaders, Managers and/or the Network Director of Sales
The Commercial Inventory Coordinator is expected to operate at all times within the framework of the Seven Network (Operations) Ltd’s Guidelines, Policies and Procedures.
A BIT ABOUT YOU
· Clear and concise communication skills
· Computer skills to an intermediate level
· Media experience in a similar role or advertising industry experience would be considered beneficial
· Accuracy – a high degree of accuracy in applying key numbers to booked spots within the NTS system
· Computer skills – able to learn new software/information systems readily using existing base skill set
· Lateral thinking skills – ability to think creatively when solving business problems
· Communication skills – ability to listen and communicate effectively to enhance working relationships both internally and externally
· Team work – able to work effectively with a team or those outside formal lines of authority to accomplish organisation goals
Join the A-Team and experience the A-Life!
Acquire Intelligence helps companies grow faster and operate smarter through intelligent outsourcing and AI consulting.
We deliver innovative, data driven services across back office, contact center, customer experience, and digital operations. Our global outsourcing solutions include Remote Teams, Co-sourcing, and comprehensive managed services across both onshore and offshore delivery. Each solution is designed to deliver real outcomes and lasting impact.
We take an entrepreneurial approach. Fast moving, accountable, and focused on results using our proven framework of Automate. Eliminate. Reallocate.
We identify opportunities to automate with intent, remove inefficiencies, and shift work to where it creates the most value.
With teams in Australia, the United States, the Philippines, and the Dominican Republic, we bring global reach with hands on execution. And while we lead with technology, people remain at the heart of everything we do.
Founded in 2006, we are Safe, Flexible and Innovative. This is how Acquire Intelligence transforms businesses with intelligent solutions.
www.acquire.ai
