Job Description

We’re not just another bike brand - we're an iconic, British motorcycle brand with over 120 years of history behind us. Our new state-of-the-art facilities in Solihull, West Midlands are home to a tight-knit, but ever-expanding team that's passionate about delivering exquisite riding experiences to our customers.

Under new ownership and proud to be part of the TVS Motor family, we're entering a new era of global success. And we want you to be a part of it!

At Norton, we value respect, trust, and responsibility. We trust our employees to execute their roles exceptionally and professionally, and we value personal development, teaching, and learning. When you join our team, you'll have the opportunity to grow and learn alongside some of the most talented and dedicated people in the business.

So if you're passionate about motorcycles and looking to join a team that's shaping the future of this legendary brand, we'd love to hear from you!

The Role

As Commercial Intern – Dealer Activation Enablement, you will support the planning, coordination, and execution of dealer activations across multiple global markets, ensuring activity is delivered accurately, efficiently, and in line with business targets.

You will work closely with internal stakeholders, market teams, and cross-functional departments to maintain visibility across activation progress, support workflow implementation, and help streamline operational processes through improved governance and automation.

This is an excellent opportunity for someone looking to build experience in commercial operations, project coordination, process development, and international business within a premium global brand.

Duties/Responsibilities

• Own and maintain dealer-level activation plans and Gantt charts

• Coordinate and track multiple dealer activations simultaneously across key markets including Germany, France, Italy, Spain, the UK, USA, and Canada

• Maintain accurate dealer activation status reporting, identifying risks, delays, and dependencies

• Provide regular progress updates to Commercial Planning teams and senior stakeholders

• Support the creation and management of a global activation view against forecast targets

• Support the administration of dealer activation tools and platforms

• Work with field and market teams to ensure all required dealer documentation is uploaded accurately and on time

• Monitor approval workflows, ensuring dealers progress efficiently through activation stages

• Maintain data accuracy and governance across systems and processes

• Support the design and documentation of end-to-end dealer activation processes

• Identify opportunities for workflow automation and operational efficiency improvements

• Assist in the creation and maintenance of workflows within project management tools

• Help improve process scalability and reduce manual administrative effort

• Build and manage dealer-level activation workflows and task tracking

• Ensure all activation requirements and milestones are completed within agreed timelines

• Coordinate cross-functional readiness activities to support successful technical activation

• Support the creation and maintenance of Standard Operating Procedures (SOPs)

• Structure SOP documentation into standardised formats and templates

• Assist with SOP approval administration and governance processes

• Support the integration of SOPs into business management systems and programmed workflows

• Generate clear and accurate reporting outputs from activation tracking systems

• Provide visibility of progress, bottlenecks, risks, and operational capacity constraints

• Support data-driven decision-making relating to activation sequencing and prioritisation

Person Specification

• Strong organisational and administrative skills with excellent attention to detail

• Ability to manage multiple projects and priorities simultaneously

• Strong analytical and problem-solving capabilities

• Excellent communication and stakeholder coordination skills

• Comfortable working with digital tools, workflows, and reporting systems

• Proficient in Microsoft Office, particularly Excel and PowerPoint

• Experience using project management or workflow platforms such as Monday.com is advantageous

• Interest in process improvement, automation, and operational efficiency

• Ability to work independently while collaborating effectively within a team

• Previous internship or experience within commercial operations, project coordination, or administration is beneficial but not essential
  

Rewards of working for Norton:

We like to take care of our Nortoneers and we think we offer some pretty decent rewards. Here's what you'll get when you join the team:

Competitive salary package that recognises your skills and experience

• 33 days of holiday (inc. Bank Hols) to relax and recharge

• Generous pension scheme that sets you up for the future, with access to personalised advice

• Private Medical Insurance and a Cash Back Programme to keep you feeling your best

• Life insurance (4x salary) because we've got your back no matter what

• FREE fruit, got to have your five-a-day!

• WeCare Employee Assistance Programme, which includes access to online GP services, dietary advice, mental health support, bereavement counselling, and a fitness programme

• Experience the thrill of an entrepreneurial environment within a larger, well-funded company with ambitious long-term goals

• Elevate your career with our Ideas for Excellence scheme, where every brilliant idea is not just valued, but also rewarded!

• A diverse and international team that brings together different perspectives, backgrounds, and experiences

• Join the fun with our twice-yearly employee events, payday socials, and loads of exciting activities in between!

• Want to go green? You can enjoy free electric bicycle hire

• Plus, no need to stress about finding a parking spot - we've got on-site free parking covered and FREE electric charge points

We know how important it is to take care of our team, and we're committed to continually improving our reward offering in line with the business growth plan.

Join us and see for yourself!

PLEASE NOTE, WE DO NOT ACCEPT AGENCY APPLICATIONS