National Interstate Insurance Company

Commercial Insurance Account Representative

National Interstate Insurance Company  •  United States (Hybrid)  •  9 days ago
Apply
AI can make mistakes so check important info. Chat history is never stored.

Job Description

Headquartered in Richfield, Ohio, Vanliner Insurance Company is a member of Great American Insurance Group. For over 30 years, Vanliner has grown to become the country’s top insurance provider for the moving and storage, parcel and home delivery industries. Our mission since day one, has been to provide first-class insurance products and unparalleled customer service to all of our customers. Our success is driven by the expertise, innovation and commitment to customer service that our employees provide. If you are ready to join an engaging and driven team such as ours, we would love to hear from you!

At Great American, we value and recognize the benefits derived when people with different backgrounds and experiences work together to achieve business results. Our goal is to create a workplace where all employees feel included, empowered, and enabled to perform at their best.

Founded in 1978 by movers and for movers, Vanliner Insurance Company has grown to become the country's top insurance provider for the moving and storage, last mile and home delivery industries. (https://natl.com/vanliner/)

Vanliner is looking for an Account Representative to join their team. This individual will work hybrid from the Richfield, OH office 4 days per week.

Vanliner’s culture is built on connection, shared learning, and strong relationships. To support this, employees in this role are expected to be on-site four days a week, with the flexibility to work one day remotely. Core in‑office days are Tuesday–Thursday, with the fourth day determined by business needs.

Essential Job Functions and Responsibilities

  • Serves as a liaison between brokers and underwriting teams to negotiate and prepare renewals, proposals and account servicing materials.
  • Maintains strong relationships with brokers by providing responsive, knowledgeable, and solutions-oriented service. Promotes additional coverage/programs to existing accounts.
  • Drives account retention and growth, proactively managing renewals and supporting seamless client onboarding and account setup and documentation.
  • Conducts market research and networks to identify trends, customer needs, and competitive landscape.
  • Participates in collaborating with management and internal resources to create and execute marketing campaigns across various channels, including digital, print, and social media.
  • Engages with existing and prospective new customers and brokers to build relationships to achieve the targeted profit goals of the division. Additionally, May assist with coordinating/transferring books of business and ongoing contract management.
  • Responsible for achieving premium development and retention/persistency goals.
  • Promotes the Company’s brand at events, trade shows, and through ongoing broker and client engagement through digital platforms to increase brand visibility and recognition.
  • May prepare reports to analyze and develop existing business profile/mix and the quality and quantity of new business.
  • Performs other duties as assigned.

Job Requirements

Education: Bachelor’s Degree in Marketing, Business, Communications, or a related field or equivalent experience.

Experience: Generally, a minimum of 6 months of experience in a marketing role, preferably within a similar industry. May require insurance licensure or FINRA Series 6 depending on product line.

Scope of Job/Qualifications: Performs work under moderate supervision and technical direction. Familiar with marketing principles and practices. Works on assignments of low to moderate technical complexity. Excellent written and verbal communication skills. Proficiency in marketing software and tools, such as CRM systems, email marketing platforms, and social media management tools. Creative mindset with the ability to think outside the box. Strong analytical skills and attention to detail. May be required to have full comprehension of systems to answer questions and train agents. Uses communication skills to build excellent customer relationships and to provide opportunities for marketing products and services. May require day and overnight travel (10-20%) to visit agents, brokers, or clients. Position prospects and solicits new agents or clients; typically, has no or limited underwriting authority.

Company:

NIIC National Interstate Insurance Company

Benefits:

We offer competitive benefits packages for full-time and part-time employees*. Full-time employees have access to medical, dental, and vision coverage, wellness plans, parental leave, adoption assistance, and tuition reimbursement. Full-time and eligible part-time employees also enjoy Paid Time Off and paid holidays, a 401(k) plan with company match, an employee stock purchase plan, and commuter benefits.

Compensation varies by role, level, and location and is influenced by skills, experience, and business needs. Your recruiter will provide details about benefits and specific compensation ranges during the hiring process. Learn more at http://www.gaig.com/careers

*Excludes seasonal employees and interns.

National Interstate Insurance Company

About National Interstate Insurance Company

National Interstate Insurance Company, with our wholly owned subsidiary, Vanliner Insurance Company, provides highly innovative insurance solutions and world-class customer service for a variety of commercial transportation industries. Our commitment to delivering exceptional value and the best, relationship-driven insurance experience has never wavered over our decades of operation.

Together, we have grown into widely recognized brands the transportation industry trusts. We protect customers in every state by providing dozens of insurance products, each one backed by our superior financial strength. Our solutions are carefully tailored to individual operational needs, including our proven loss control and claims handling support.

Headquartered in Richfield, Ohio, with an office in Kapolei, Hawaii, National Interstate and Vanliner have employees throughout the U.S. We are licensed in all 50 states, servicing a strong network of producers. Today, we are proud members of Great American Insurance Group, whose members are subsidiaries of American Financial Group, Inc. (AFG), based in Cincinnati, Ohio. AFG‘s common stock is listed and traded on the New York Stock Exchange under the symbol AFG.

Industry
Finance & Insurance
Company Size
501-1,000 employees
Headquarters
Richfield, OH
Year Founded
Unknown
Website
natl.com
Social Media