Job Description

About Us

VP Supply is a leading applied HVAC manufacturer’s representative specializing in commercial HVAC solutions, including VRF systems. We support both installing contractors and direct service customers by delivering expert service, technical excellence, and long-term system performance. Our team works closely with factory engineering and technical support groups to solve complex challenges in the field.

We are seeking a Commercial Service Technician to serve as a primary service resource for our contractors and direct service customers. This technician will perform advanced diagnostics, repairs, startups, and ongoing system maintenance for VRF equipment across commercial applications. The role combines field service work with close collaboration alongside our elite technical support team and direct access to factory-level resources and training.

This is a true service position for technicians who enjoy complex problem-solving, hands-on repairs, and working with top-tier VRF technology.

Key Responsibilities

• Perform advanced troubleshooting, diagnosis, and repair of commercial VRF systems
• Provide service support to installing contractors and direct service customers
• Execute startups, commissioning, and performance verification for new VRF installations alongside our technical support team.
• Maintain and service HVAC equipment in company-owned facilities
• Handle warranty-related service work, repairs, and documentation
• Work closely with internal technical support staff
• Utilize technical documentation, software tools, and diagnostic resources
• Communicate findings clearly to customers, contractors, and internal teams
• Maintain accurate service records and reports
• Travel locally and regionally to customer job sites as required

Requirements

Required Qualifications

• 3-5 years of commercial HVAC service experience
• Strong diagnostic and repair skills in refrigeration, electrical systems, and controls
• Ability to interpret complex wiring diagrams, piping layouts, and control schematics
• EPA Universal Certification
• Valid driver’s license and acceptable driving record
• Strong communication and customer service skills

Preferred Qualifications

• Experience performing repairs on VRF systems (compressors, boards, inverter drives, etc.)
• Factory VRF training or certifications
• BAS / controls integration experience
• Startup and commissioning experience on commercial systems

Compensation & Benefits

• $80,000 - $95,000
• Company vehicle
• Comprehensive benefits package (medical, dental, vision)
• 401(k) with company match
• Paid time off and paid holidays
• Factory level training and ongoing professional development
• Long-term growth opportunities within our organization