Job Description

JOB PURPOSE

The Commercial HVAC Technician will be responsible for servicing, diagnosing, repairing, installing, and maintaining a wide range of HVAC systems across commercial facilities, including high-rise condominiums, schools, and large campuses. You will be expected to execute Preventive Maintenance (PM) programs, perform retrofits and changeouts, and ensure equipment is operating at peak efficiency.

This is a hands-on, field-based role that requires strong technical ability, excellent documentation skills, and professional interaction with customers and team members.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Service and maintain a wide range of HVAC equipment including:
  • Cooling Towers
  • Chillers
  • Water Source Heat Pumps (WSHP)
  • Split Systems and Mini Splits
  • Water Pumps and Boilers
  • Rooftop Units (RTU)
• Perform all service types:
  • Preventive Maintenance (PM)
  • Retrofits and Changeouts
  • Troubleshooting and Diagnostics
  • New Installations
• Read and interpret mechanical and electrical plans/drawings for accurate execution.
• Provide exceptional customer service through professional communication and clear updates.
• Maintain accurate and detailed documentation in the company CRM for all service requests and completed work orders.
• Work collaboratively with ABC Mechanical leadership, subcontractors, and vendors.
• Ensure proper van stock inventory management and maintain an organized and clean service vehicle.
• Comply with all safety regulations, company SOPs, and industry best practices.
• Mentor and assist junior team members when required.
• Follow federal and state laws, as well as established company policies.

**MAY PERFORM OTHER DUTIES AS ASSIGNED**

DISCLAIMER

The above statements are intended to describe the general nature and level of work being performed. They are not intended to be an exhaustive list of all responsibilities, duties and skills required personnel so classified.

SKILLS AND KNOWLEDGE

Education: Minimum high school diploma or GED required. Continuing education in HVAC, construction, or facilities management preferred.

Experience: Minimum of 5 years of experience in commercial HVAC service and maintenance.

Certifications: EPA Universal Certification required. NATE or equivalent certifications welcome.

Licenses: Valid driver's license with clean driving record.

Technical Knowledge:

• VFD controls
• Low-voltage troubleshooting and control wiring
• Professional Skills:
• Ability to supervise and oversee subcontractors during repairs or installs.
• Strong mathematical, administrative, and organizational skills.
• Excellent communication skills (verbal and written).
• High drive, accountability, and a "can do" team-first attitude.
• Computer proficiency, including Microsoft Office and CRM systems.

JOB REQUIREMENTS

• Such alternatives to the above requirements as the company may find appropriate and acceptable.
• Ability to lift 50+ lbs., work at heights, and perform physically demanding tasks.
• Possible travel required to off-site locations including overnight trips.
• Valid driver's license with a clean driving record.

PERFORMANCE EXPECTATIONS

• Ensure HVAC systems are maintained to industry standards with strategies that enhance building efficiency.
• Track, document, and report on open projects, preventive maintenance, parts, tools, mileage, and labor weekly/monthly.
• Execute oversight of special projects, assist with construction/retrofit issues, and maintain consistent communication with customers.
• Deliver solutions, not just repairs--approach every call with a focus on diagnosing root causes and preventing future issues.

WORK ENVIRONMENT

While performing the responsibilities of this position, the work environment characteristics listed below are representative of the environment the employee will encounter:

• Field Work
• Climbing Ladders
• Tight Spaces
• Roof Area
• Driving

Reasonable accommodations may be made to enable people with disabilities to perform the essential functions of the position described herein.

PHYSICAL DEMANDS

• Travel within or outside of Florida.
• Exerting up to 50 pounds of force, and/or up to 50 pounds of force as frequently as needed to move objects or materials.

TERMS OF EMPLOYMENT

Salary and benefits shall be paid consistent with ABC salary and benefit policy. Length of the work year and hours of employment shall be those established by ABC Mechanical.

FLSA OVERTIME CATEGORY

Job is nonexempt subject to the minimum wage and overtime provisions of the Fair Labor Standards Act.

EVALUATION

Performance will be evaluated in accordance with ABC Mechanical's policy.

DECLARATION

The ABC Mechanical Employee Services Department retains the sole right and discretion to make changes to this job description. Any employee making changes unauthorized by Employee Services Department will be subject to disciplinary action up to and including termination.