AI Success™

Job Description

Job Title: Commercial HVAC Service Technician
Job Location: Elkridge MD
FLSA Status: Non-Exempt

About:
Under the guidance of the Service General Manager, the HVAC Service Technician plays a key role in delivering top-tier service to our customers by expertly installing, servicing, and starting up a wide range of HVAC systems. From first-time installations to diagnosing and repairing complex issues, you’ll be the go-to problem solver our customers count on.

This role is all about creating positive experiences — identifying problems, delivering smart solutions, and ensuring every job is completed to the highest standards for both the customer and the company.
You’ll work with industry-leading equipment, including VRF systems, rooftop units, packaged systems, and more.

Hobbs & Associates - A member of the AIR Control Concepts family.

Hobbs & Associates specializes in providing heating, ventilation, and air conditioning (HVAC) products and engineering services to commercial and industrial building contractors, architectural design firms, and business owners. Our collaborative approach helps bring lasting community infrastructure to life, including schools, universities, hospitals, military and municipal buildings, entertainment venues, hotels, and multi-family residences.

Check out our website Hobbs & Associates

Essential Duties and Responsibilities:
To succeed in this role, a Commercial HVAC Service Technician must demonstrate advanced technical ability, strong problem-solving skills, and a commitment to customer satisfaction. Core responsibilities include:

Service, Troubleshooting & Optimization – Diagnose and resolve issues on a variety of commercial HVAC systems. Perform preventative maintenance and fine-tune system performance for energy efficiency and reliability.
Customer Relationship Management – Build and maintain strong client relationships by addressing service concerns, recommending improvements, and delivering high-quality communication and support.
Communication & Documentation – Coordinate with internal teams to ensure efficient scheduling and follow-up. Accurately complete service reports, work orders, and related documentation in a timely manner.
Vehicle & Equipment Readiness – Maintain a clean, organized, and well-stocked service vehicle. Ensure personal tools and equipment are kept in optimal working condition.
Training & Mentorship – Stay up to date through ongoing technical training. Serve as a resource and occasional mentor to junior technicians in the field.
Safety & Compliance – Follow all safety guidelines and regulatory requirements as outlined by OSHA, the company, and customer sites.
Emergency Response – Participate in the on-call rotation to provide after-hours support for urgent service needs.
Other Duties as Assigned – Contribute to the team and company by stepping in where needed.
Some overnight travel may be required depending on jobsite location.
Partial tool set provided by the company.
All required PPE is supplied by Hobbs & Associates.
Technicians receive a company-issued corporate credit card for job-related expenses.
Extensive on-the-job training is provided at no cost to the employee, with opportunities to grow

Experience and Requirements:

3–5 years of commercial HVAC service experience with systems such as VRF, rooftop units, and packaged equipment.
EPA Universal Certification required; OEM-specific training or certifications preferred.
Skilled in diagnostics, troubleshooting, and interpreting service manuals and schematics.
Strong communication and customer service skills with a professional, team-focused mindset.
Valid driver’s license with clean driving record; able to pass a background check and drug screening.
Physically capable of lifting heavy equipment, climbing ladders, and working in various field conditions, including rooftops and tight spaces.
Willingness to participate in an on-call rotation for emergency service coverage.

Benefits:
We offer a competitive and comprehensive benefits package, including:

Health & Wellness – Medical, dental, vision, and life insurance coverage to support your well-being.
Financial Security – 401(k) retirement plan with company match and short/long-term disability coverage.
Work-Life Balance – Paid time off (PTO), paid holidays, and an employee assistance program (EAP).
Professional Development – Ongoing training opportunities and support for continuing education.
Company Perks – Uniforms, vehicle and phone (as applicable), and a supportive team environment that values your expertise.

Air Control Concepts & Hobbs & Associates are Equal Opportunity Employers.

About AIR Control Concepts

AIR Control Concepts (“AIR”) is a company that partners with and supports leading commercial HVAC solutions providers. Headquartered in Norfolk, Virginia, AIR maintains high innovation and service standards across its operating companies.

AIR Control Concepts (“AIR”), formerly known as Hobbs & Associates, today announced the public launch of its corporate brand. Headquartered in Norfolk, Virginia, AIR is a company that works closely with and fosters best practices across leading commercial HVAC solutions providers. AIR is committed to collaborating with its operating companies and helping them deliver the very best HVAC products and services to their customers while also shaping a sustainable future for the HVAC industry.

"Our mission – partnering with HVAC solutions providers focused on excellence, innovation and collaboration – in tandem with our commitment to preserving the cultures and values of each of our operating companies has been fundamental to the growth and success of the providers we support," stated Brad Hobbs, Founder and CEO of AIR. "Through collaboration, cultural preservation, and brand enhancement, we are focused on ensuring that each of our operating companies flourish under our collective partnership network and best meet their customers’ needs."

Industry

Consulting & Advisory

Company Size

51-200 employees

Headquarters

Norfolk, Virginia

Year Founded

Unknown

Website

aircontrolconcepts.com

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