Job Description

Commercial HVAC Service Sales Manager

Ideal Candidate will be located in Seattle or Spokane WA

Carrier is a leading provider of HVAC-R systems, building controls, and automation solutions – our offerings lead to safer, smarter, more sustainable, and higher-performing buildings. If you’re looking for a role that combines your ambition to succeed with a passion for customers, then we have a great opportunity for you!

We’re seeking an experienced to lead a sales team focused on growing our CHVAC lifecycle solutions offerings, which’ll contribute to the growth and success of Carrier Service and enable Carrier to continue to differentiate themselves as a global leader in intelligent climate and energy solutions.
Based in the Pacific Northwest this position will be responsible for driving the execution of sales strategies and programs to achieve sales goals.

Primary responsibilities in this role include:

• Achieve financial goals for the Area through a mixture of attaining Line of Business orders, revenue, and profitability targets across Service Repairs, Service Agreements, and Mods & Controls Projects
• Review sales coverage to ensure resources are utilized effectively through alignment to territories, customers, and focused-selling roles
• Execute a rigorous Management Operating System (MOS) including territory planning account planning, pipeline reviews & orders forecasting, activity management, and customer ride-alongs
• Retain & Grow our recurring revenue base via installed-based retention, capture, and conversion campaigns
• Transform the business mix via new product introductions focused on Healthy Buildings, Digitally-Enabled offerings, Sustainability offerings, and key vertical-focuses
• Demonstrate an aptitude for productive sales coaching sessions with each member of the sales team, while providing timely feedback on sales performance
• Build an engaged and sustainable workforce by supporting or creating development plans for direct team focused on 3E’s (Experience, Exposure, and Education)
• Adopt and leverage tools/platforms such as SFDC and PowerBI to monitor key sales metrics and initiatives, focused on enhancing sales efficiency and effectiveness
• Hybrid work environment, ideally in one of these preferred work locations: Seattle or Spokane WA
• Travel is required up to 50% within assigned Area

Required Qualifications:

• 5+ years’ experience in the HVAC or in the Building Technologies industries
• 2+ years’ experience in direct report management in the HVAC or in the Building Technologies industries, in professional positions with increasing responsibility
• High School Diploma or GED
• Ability to travel up to 50% within assigned Zone

Preferred Qualifications:

• Bachelor’s degree in related field
• Demonstrated experience in Service and Aftermarket industries in sales
• Understanding of market dynamics including industry trends
• Proven track record of coaching sales teams to deliver results
• Strong analytical skills with demonstrated ability to synthesize data from various sources in both graphic and verbal format, while easily translating them to the target audience
• Advanced skills with Microsoft Office (Excel, Word, & PowerPoint)
• Working experience and advanced skills with CRM, preferably SalesForce
• Highly organized with strong attention to detail, while managing multiple priorities
• Superior follow-up and follow-through skills
• Superior follow-up and follow-through skills

Additional Information:

• Hybrid work environment, ideally in one of these preferred work locations: Seattle or Spokane WA
• Travel is required up to 50% within assigned Area

EEO/AAP Statement

Carrier is An Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class.

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