Job Description

We are seeking a Service Sales Manager to lead a sales team focused on growing our CHVAC lifecycle solutions offerings. This role directly contributes to the growth and success of Carrier Service and enables Carrier to continue to differentiate themselves as a global leader in intelligent climate and energy solutions.

This role is a great fit if you are a hands on leader with a passion for teaching, motivating and driving for results.

Job Responsibilities

• Achieve financial goals for the area through a mixture of attaining Line of Business orders, revenue, and profitability targets across Service Repairs, Service Agreements, and Mods & Controls Projects

• Review sales coverage to ensure resources are utilized effectively through alignment to territories, customers, and focused-selling roles

• Execute a rigorous Management Operating System (MOS) including territory planning account planning, pipeline reviews & orders forecasting, activity management, and customer ride-along's

• Retain & Grow our recurring revenue base via installed-based retention, capture, and conversion campaigns

• Transform the business mix via new product introductions focused on Healthy Buildings, Digitally-enabled offerings, Sustainability offerings, and key vertical-focuses

• Demonstrate an aptitude for productive sales coaching sessions with each member of the sales team, while providing timely feedback on sales performance

• Build an engaged and sustainable workforce by supporting or creating development plans for direct team focused on 3E’s (Experience, Exposure, and Education)

• Adopt and leverage tools/platforms such as SFDC and Power BI to monitor key sales metrics and initiatives, focused on enhancing sales efficiency and effectiveness

Required Qualifications

• 5+ years’ sales experience sales within HVAC or Building Technologies industry

• High School Diploma or GED

• Ability to travel including overnight up to 50% within the territory

Preferred Qualifications

• Bachelor’s degree

• 2+ years’ experience coaching and developing a sales team to deliver results

• Advanced skills with Microsoft Office (Excel, Word, & PowerPoint)

• Working experience and advanced skills with CRM, preferably Salesforce

• Demonstrated experience in Service and Aftermarket industries in sales

• Understanding of market dynamics including industry trends

• Strong analytical skills with demonstrated ability to synthesize data from various sources in both graphic and verbal format, while easily translating them to the target audience

• Highly organized with strong attention to detail, while managing multiple priorities

• Superior follow-up and follow-through skills