Job Description

Commercial HVAC Service Agreement Sales Specialist

Carrier is a leading provider of HVAC, refrigeration, fire, security, and building automation technologies. These high-technology products and services enable modern life by delivering efficiency, safety, and security across several platforms!

As the Commercial HVAC Service Agreement Sales Specialist, you will be responsible for the growth of the reoccurring revenue account base. This account base is also known as service agreement customers.

This role is a great fit for you if you thrive in a fast-paced environment, excel at building relationships, and have outstanding customer service. This is the ideal role for those that are results-oriented and looking to grow their sales career with a leading HVAC Service organization.

Job responsibilities:

• Prospect, research, and qualify potential customers utilizing Carrier’s equipment installed base, referrals, internal leads, directories, and competitor sites.

• Make effective sales presentations, conduct customer needs assessment, answer questions and secure new customer maintenance agreements. .

• Establish customer rapport and effective questioning techniques to identify the prospect’s needs, budget, decision-making process, timeline, and next steps.

• Develop proposals to address customer’s needs to close sales. ‘

• Perform site surveys and facility walkthroughs to identify equipment and site conditions in order to evaluate customer needs and create proposal for maintenance agreements.

• Utilize applicable sales tools such as Salesforce to track and effectively develop and active backlog of sales opportunities. Collaborate with operations to deliver quality results on Maintenance Agreements and resolve customer issues.

Required Qualifications:

• High School Diploma/ GED
• 2+ years HVAC Sales Experience
• Must be able lift/carry 20 lbs, climb ladders/stairs, be comfortable working on roofs/platforms

Preferred Qualifications:

• Service sales experience in the HVAC industry
• Bachelor's degree in related field
• Strong communication skills (written and oral)
• Strong team building and relationship building ability and desire
• Aptitude to understand building mechanical system basics, facility management budgeting processes, sustainability initiatives, and customer needs
• Proficient in Microsoft Office Suite
• Experience working within CRM systems

RSRCAR

#LI-Hybrid