Job Description

Commercial Graduate Associate - Sales Academy based in Kuala Lumpur

Life Unlimited. At Smith+Nephew, we craft and manufacture technology that takes the limits off living.

The Sales Academy Trainee Program is a 1-year structured rotational program designed to develop the next generation of commercial talent in the medical technology industry. The trainee will gain foundational and hands-on experience in medical device sales, including product knowledge, clinical applications, market dynamics, sales methodologies, and end-to-end commercial operations across Smith+Nephew’s businesses.

This program combines structured learning with real-world exposure through

business unit rotations followed by commercial and operational immersion

What will you be doing?

Phase 1: Intensive Business Unit Product Training & Rotation.

• Participate in structured onboarding and learning curriculum across assigned business units.
• Develop working knowledge of Product portfolios and value propositions, Clinical workflows and application fundamentals Customer segments, stakeholders, and buying processes.
• Support sales leaders and teams with: Call preparation and post-call follow-ups, Product and clinical learning assignments, basic reporting, analysis, and opportunity tracking.

Phase 2: Commercial & Operational Immersion

• Objective: Apply learning in real selling environments, contribute to commercial execution, and understand end-to-end business operations.

The trainee will:

Marketing / Campaign Support

• Actively support marketing initiatives, campaigns, and projects (e.g., events, launches, educational programs).
• Assist in compiling market insights, feedback, and campaign learnings to improve execution.

Sales Collaboration (Field Exposure)

• Collaborate with existing sales teams to execute sales activities, including:
• Shadowing customer visits and joint calls (as appropriate)
• Supporting case coverage and pre-/post-case preparation (where relevant)
• Assisting lead generation and opportunity qualification
• Supporting customer education initiatives and follow-ups

Business Operations Exposure

• Support essential business operations such as:
• Sales administration and coordination
• Order and delivery coordination (as needed)
• Basic supply chain-related support activities
• Documentation support aligned to internal compliance processes

What will you need to be successful?

Success in the role will requires a combination of technical knowledge, soft skills, and a deep understanding of both the business and service-providing sides of an organization.

Successful candidates would need the following:

• Fresh graduate with a Bachelor’s degree (or equivalent) in Business, Science, Nursing/Biomedical/Engineering, Life Sciences, Marketing, or related disciplines.
• Strong interest in sales/commercial career within the medical technology industry.

You. Unlimited.

We believe in creating the greatest good for society. Our strongest investments are in our people and the patients we serve.

• Inclusion + Belonging: Committed to Welcoming, Celebrating and Thriving. Learn more about our Employee Inclusion Groups on our website https://www.smith-nephew.com
• Your Future: Generous annual bonus and pension Schemes, Save As You Earn share options.
• Work/Life Balance: Flexible Vacation and Time Off, Paid Holidays and Paid Volunteering Hours, so we can give back to our communities!
• Your Wellbeing: Private Health and Dental plans, Healthcare Cash Plans, Income Protection, Life Assurance and much more.
• Flexibility: Hybrid Working Model (For most professional roles).
• Training: Hands-On, Team-Customised, Mentorship.

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