Job Description

About Digicel

Digicel is a leading digital connectivity and communications provider, delivering modern wireless and fibre networks across 25 markets in the Caribbean, Central and South America. Serving nine million customers through mobile, home, and business solutions, we play a critical role in enabling economic participation and digital inclusion in the region. Our commitment to strong governance, inclusive access, and long-term value creation is embedded in how we operate every day. Backed by our DIGI values - Diversity, Integrity, Growth, and Innovation - our 5,000 employees are focused on driving impact for the customers, communities, and countries we serve.

Visit www.digicelgroup.com for more.

Job Title: Commercial Executive (Nord/Cap-Haïtien) Interne/Externe

Reports to: Operation Manager

Department: Sales & Distribution

Primary Objectives

The Commercial Executive is responsible for managing all commercial and marketing activity within assigned cluster area, to ensure that sales targets are met and Digicel's products and services are marketed in an effective and efficient manner.

• Cluster area Dealer Channel Management.
• Performance manage & maximize channel reach in cluster area (identify new routes to market).
• Local kiosk channel management.
• Maximize Pre / Postpaid acquisition
• Achieve Monthly Gross Net Activations and Recharge targets.
• Track level of Recharge / stock availability and Wholesale Recharge POS in territory / clusters levels using Real Impact Tool.
• Track Cluster Performance, identify and flag issues in local market.
• Develop the regional territory (increase number of Wholesale Recharge POS & Street Vendors, etc.) in order to increase sales of scratch cards and electronic recharge.
• Monitor competitors’ activities.
• Execute the national policy of Recharge in the regional territory (to be specified).
• Local community integration in conjunction with Area Manager.
• Local Research, Brand, PR, events and business community infiltration.
• Improve Digicel's local visibility and appeal, by getting closer to customer.

Goal: Get & Keep better quality, higher spending customers.

Main Duties and Responsibilities

• Territory Management
• Recharge Performance and Availability Management
• Business & Marketing Development
• Managing Dealer Relationships
• Managing Partners Relationships
• Managing Solar Panel and Charging stations
• Administration
• Routine of Commercial Executive
• Manage Business Quality

Functional Skills

• Sound business acumen.
• Excellent negotiation skills.
• Be a persuasive and influential communicator.
• Computer literate: Excel, Word & PowerPoint.
• Accounting experience.
• Good communication skills (oral & written).
• High level of interpersonal skills.
• Mobility – willing to travel (regionally) on behalf of the Company.
• Good analytical skills

Academic Qualifications & Required Skills

• Bachelor’s degree in Business Administration, Marketing, Sales, Management or a related field.
• Strong experience & proven track record of achievements in field.
• A proven record of delivering customers focused on strategic plans with clear revenue goals.
• Three-five years sales or marketing experience with a leading Brand from either mobile
• Telecommunications or multinationals industries desired.
• Strong people management, customer service and interpersonal skills.
• Highly self-motivated and adaptable, effective team player.

DISCLAIMER:

This job description indicates the general nature and level of work expected of the incumbent. It is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of the incumbent. Incumbent may, and probably will be asked to perform other duties as required. Each employee, regardless of classification, is required to maintain a safe, orderly and clean workplace, using safety precautions and observing safety rules at all times.