MAPP

Commercial Director

MAPP  •  £70k - £75k/yr  •  Onsite  •  10 days ago
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Job Description

Commercial Director

Department: Site - Parks

Employment Type: Full Time

Location: Colworth Science Park

Compensation: £70,000 - £75,000 / year


MAPP is the UK’s leading specialist in commercial property and asset management, with over £30bn+ of property under management for a variety of UK and overseas Fund Managers, REITs and other property owners.
MAPP believes that property management can be a force for good. That’s why we make buildings work, not just for profit, but for people and the planet too. MAPP has created V1.0, V2.0, V3.0 and V4.0 framework of Property Management, to help clients and occupiers navigate the new landscape, and to ensure we deliver a fully integrated and holistic approach.
Most job descriptions read like a recipe without a clear picture of what the final product looks like. We want to give you a picture of who we are and the role we are looking to fill. If this position excites you, and you think you could make a difference at MAPP, do apply, even if you don’t satisfy every single criterion. We want to work with people who are awesome in an organisation that makes a difference, do a job that adds value and be rewarded for all our effort in a great place to work.
At MAPP, we want to make the real estate industry a career path where everyone feels both welcome and wanted. We’re proud of our progress so far, but we’re constantly reevaluating how we can make sure the best people, regardless of gender, ethnicity, sexuality, nationality, background or neurodiversity, can see themselves excelling at MAPP.
Our MAPP values underpin everything we do. We were the first national real estate consultancy in the UK to become a B Corp. We want you to learn and grow, to challenge yourself and be the best you can be. As an organisation, we are growing, and have done so for the last five years. We promote about 10% of our office-based roles in a year. We have fun together with events and opportunities to connect, grow and learn with charity days and fundraising events for our communities, as well as study days that broaden our professional horizons.
This role gives you the opportunity to be a part of our effort to do something a little bit special in property management, and we would love for you to apply. We are always on the lookout for great character – that is what makes us MAPP people. If that is you, we would love to meet you!

Title, Team and Role Summary

Title : Commercial Director

Team : Site - Parks

Who Does This Role Report Into? Client Director

/ Purpose and Scope

The main focus of the role will involve marketing the site and pursuing innovative ideas to promote the site as a scientific centre of excellence. It will also involve providing management leadership and taking accountability for the Landlord operations at Colworth Science Park.
The role will be based in Colworth Science Park and may involve travel to other science parks around the country as well as frequent travel to London and other university locations. The role will involve managing all marketing, external positioning and exposure of the park within the academic and industry world in addition to supervising the operational team and ensuring that the highest standards of management, maintenance and service are maintained, whilst having due regard to expenditure and current legislation.
The role will involve taking responsibility for the authorisation of all promotional works, marketing budgets and high level operational activity.
Key Performance Areas
1. Site Marketing2. Fostering relationships within the wider community3. Health & Safety Legislation Compliance4. Customer and Tenant Satisfaction5. Team and Site Management6. Client Defined
MAPP manages Colworth Science Park on behalf of Pioneer Group. We expect the person applying for this role to exhibit MAPP Values: Team-Minded, Appreciative, Adventurous, Authentic and Accountable. Pioneer Group is the UK’s largest private landlord of science parks, and operator of the most sector-focused and connected life science eco system. Entrepreneurs, investors, experts, academics, industries and associations come together at Pioneer.

Skills, Knowledge and Values

Skills (People & Technical)

  • Ensure building procedures are in place that support management of the building
  • Supporting budget setting, management and reconciliation.
  • Develop effective, proactive relationships with all occupiers
  • Ability to manage contractors to ensure PPM works and reactive maintenance is carried out in line with company policies and procedures.
  • Monitor, coach and mentor all members of the hard and soft service partner site teams to deliver a one team ethos.
  • Attention to detail and high levels of occupier engagement and customer service will be required.
  • Seek opportunities for continuous improvement in service efficiency/effectiveness
  • Develop and maintain strong relationships with key stakeholders and tenants
  • IOSH / Member of IWFM
  • Building Management/Contractor management
  • Time management & Excellent organisational skills
  • Proven experience in production and presentation of Client / management reports
  • Excellent organisational skills & strong interpersonal skills, capable of communicating at various levels
  • Effective line management skills
  • Effective PC skills, including working knowledge of Microsoft packages
  • Proactive, flexible attitude to changes in the company, IT systems and the role

Values & Behaviour

  • Exhibition of MAPP Values :Avoid Ambiguity, Appreciative, Adventurous, Authentic and Accountable
  • Self Management including showing initiative, being proactive and meeting deadlines
  • Embracing Change including Technology
  • Engaging with the Big Picture
  • Great service delivery including working in partnership with internal and external individuals and good communicating in written and verbally
  • Achieving Results and Prioritise Work
  • Innovative Solutions and Problem Solving
  • Developing Self and Others and willing to Learn

Experience and Salary

Level of Experience / Certifications:

  • Health, Safety and Environmental Management - ensuring all legal requirements and the requirements of ISO 14001 and ISO 45001 are met, advising Client and occupiers as appropriate.
  • Budget setting, management and reconciliation.
  • Occupier and retail management
  • Ability to manage contractors to ensure PPM works and reactive maintenance is carried out in line with company policies and procedures.
  • Working closely with fellow building managers within the network to drive for improved standards and efficiencies.
  • Riskwise (H&S compliance systems) CAFM systems
  • IOSH essential /NEBOSH desirable
  • IWFM Member

Working Hours: 9am - 5.30pm Monday - Friday

Salary Range (Based on Experience)
£70,000 to £75,000
per annum, depending on experience.

MAPP

About MAPP

We are MAPP

… we are an adventurous, curious and outward-looking team of around 650+ people who are on a mission to do something a little bit special together.

Since the day we got going in 1998 we knew things needed shaking up in the world of property management. So we got stuck in with a heavy emphasis on being curious and finding out exactly what our clients really needed and then focused everything on delivering a tailored service that was best in sector.

Unlike most of our competitors, we kept our focus narrow and decided that this is all we would do. You see generalists are good but specialists are better. It seemed to work and we now manage over £30bn worth of commercial property up and down the land, looking after 9,500+ units on behalf of our clients which include Funds, REITS, Trusts and Investment Managers backed by Private Equity.

Industry
Real Estate & Property
Company Size
501-1,000 employees
Headquarters
London, GB
Year Founded
1998
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