Job Description

Job Purpose:

The Commercial Director is responsible for leading and executing the companys commercial strategy across all markets and product lines. This role ensures revenue growth, market expansion, and customer satisfaction through effective management of Sales (Egypt & Africa, MENA), Pre-Sales, and Business development teams. The ideal candidate will drive integrated commercial initiatives to support the companys position as a leading digital payment enabler in the digital payments industry.

Job Responsibilities:

1 Strategic Leadership

Develop and implement a comprehensive commercial strategy aligned with the company's vision and growth objectives.

Lead cross-functional collaboration among sales, business development teams to deliver customer-centric solutions.

Identify and pursue new market opportunities, especially across Egypt and Africa, MENA.

2 Sales Management (Egypt & Africa, MENA)

Oversee direct and channel sales activities in local, regional and International markets.

Set and monitor sales targets and KPIs; ensure optimal team performance and customer acquisition.

Manage key client relationships and participate in high-level negotiations.

3. Pre-Sales and Solutions Support

Guide the pre-sales team in developing winning technical and business proposals.

Ensure alignment between customer needs, product capabilities, and solution design.

4. Budgeting & Commercial Performance

Prepare and manage the commercial department's budget and forecasts.

Monitor profitability, pricing, and cost-to-serve metrics to ensure sustainable growth.

5. Leadership & Team Development

Lead, mentor, and grow a high-performing commercial team.

Drive a performance culture that focused on results, accountability, and customer success.

6. Reports and Dashboards

Oversee the development and continuous improvement of commercial reports and dashboards to monitor sales performance, market trends, customer behavior, and product KPIs.

Ensure timely and accurate reporting to support strategic decision-making by the executive team.

Collaborate with business intelligence and data analytics teams to standardize metrics and visualizations across all commercial functions.

Job Specifications:

• Relevant bachelors degree.
• MBA is a must.
• Preferably has experience working with Master Card, Visa.
• Minimum 15-20 years of experience in relevant industry.
• Strong strategic thinking and market analysis capabilities.
• Exceptional leadership, negotiation, and communication skills.
• Deep understanding of digital payments, payment cards, and e-payment solutions.
• Data-driven mindset with the ability to interpret and act on commercial dashboards and KPIs.