Boston Scientific

Commercial & Customer Excellence Process & Program Intern EMEA

Boston Scientific  •  Milan, IT (Onsite)  •  2 hours ago
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Job Description

Purpose and Passion • Comprehensive Benefits • Life-Work Integration • Community • Career Growth


At Boston Scientific, you will find a collaborative culture driven by a passion for innovation that keeps us connected on the most essential level. With determination, imagination and a deep caring for human life, we’re solving some of the most important healthcare industry challenges. Together, we’re one global team committed to making a difference in people’s lives around the world. This is a place where you can find a career with meaningful purpose—improving lives through your life’s work

As a C&CE Process & Programs Intern, you will join our Rhythm Management team and support the continuous evolution of our customer engagement and commercial excellence capabilities across EMEA.

This internship offers a unique opportunity to gain hands-on experience in CRM management, digital marketing, data analytics, training delivery, and business process improvement while collaborating with an international and cross-functional team. You will contribute to projects that help improve customer experiences, strengthen commercial effectiveness, and support data-driven decision-making.

Key Responsibilities:

  • Provide first-level support for end users of Salesforce applications (Sales Cloud, Marketing Cloud, CPQ).
  • Support the administration, maintenance, and continuous improvement of training materials (training guides and videos).
  • Support with the delivery of communications, presentations, and trainings to variety of stakeholders.
  • Manage trainings delivery to the Field Teams on the Salesforce applications, and provide coaching to increase user adoption and system effectiveness.
  • Collaborate with our omnichannel team on marketing activities and support with ad-hoc business analysis.
  • Create and update dashboards and reports to support decision-making management of business strategies and analytics.
  • Manage and further develop the CRM system and contribute to improvements in the sales processes.
  • Assist in testing functionalities and supporting system enhancements

What we are looking for:

  • Currently completing or recently graduated from a Bachelor's or Master's degree in Business Administration, Economics, Marketing, Information Technology, Data Analytics, Engineering, or a related field.
  • Native Italian speaker and fluent English (written and spoken).
  • You are characterized by an analytic mindset and you proactively seeking guidance if required.
  • You can manage multiple priorities and work effectively in a dynamic environment.
  • You are characterized by strong communication, problem-solving and interpersonal skills.
  • You have a proactive mindset with a willingness to learn and continuously improve.
  • You are able to work independently and stay focused during busy periods.

Preferred qualifications:

  • Knowledge of CRM platforms such as Salesforce
  • Experience with data analysis and reporting tools
  • Microsoft Office skills, particularly Excel, PowerPoint, and Word.
  • Additional language skills (Spanish, French, German) is considered a plus.

What we can offer:

At Boston Scientific, your way forward is our way forward. You will join a global team that is solving some of healthcare's toughest challenges through innovation and collaboration. We offer:

  • Meaningful work that contributes to improving patient lives
  • A collaborative and inclusive international environment
  • Exposure to leading CRM, digital marketing, and commercial excellence practices
  • Learning and development opportunities
  • Mentorship from experienced professionals
  • A culture that values innovation, collaboration, and continuous growth
  • Competitive internship compensation and benefits
  • A paid internship experience (6 months of duration, renewable for 6 further months);

Location Milano, Italy
Start Date July 2026

We, Boston Scientific, are an equal employment opportunity employer. We do not and will not make any personnel decisions (like recruiting, hiring, job assignments, and promotions) based on a person’s age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law.

Boston Scientific

About Boston Scientific

Boston Scientific transforms lives through innovative medical technologies that improve the health of patients around the world. As a global medical technology leader for more than 40 years, we advance science for life by providing a broad range of high-performance solutions that address unmet patient needs and reduce the cost of health care. Our portfolio of devices and therapies helps physicians diagnose and treat complex cardiovascular, respiratory, digestive, oncological, neurological and urological diseases and conditions.

For more information, visit www.bostonscientific.com and connect with us on X, Instagram, and Facebook.

At Boston Scientific, you will find purpose, a place to grow and opportunities to cultivate your passions. To search and apply for open positions, visit https://bostonscientific.eightfold.ai/careers.

You may also review our social media guidelines at http://www.bostonscientific.com/social.

Industry
Manufacturing & Production
Company Size
10,000+ employees
Headquarters
Marlborough, MA
Year Founded
Unknown
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