Working at Infobip means being part of something truly global. With 75+ offices across six continents, we’re not just building technology — we’re shaping how more than 80% of the world connects and communicates.
As employees, we take pride in contributing to the world’s largest and only full-stack cloud communication platform. But it’s not just what we do, it’s how we do it: with curiosity, passion, and a whole lot of collaboration.
We operate with an AI-first mindset, embedding intelligent tools into our daily workflows to work smarter and more efficiently. Every role here benefits from and contributes to this approach.
If you're looking for meaningful work and challenges that grow you in a culture where people show up with purpose, this is your opportunity.
Let’s build what’s next, together.
What this role is all about
The Commercial Counsel Associate is a key legal partner for Infobip’s North American business and a member of the NAM Legal team. This role supportsrevenue‑generatingactivities and works closely with the Revenue, Privacy/Security, Compliance, Finance, and Shared Services teams. The position is an individual contributor role focused on providing pragmatic,business‑orientedlegal advice while managing commercial risk
What you'll do
Advise internal business partners on commercial matters and provide entrepreneurial, pragmatic, andbusiness‑focusedlegal guidance related to commercial contracts.
Draft, review, redline, and negotiate a wide range of inbound and outbound commercial agreements, including MSAs, SOWs, NDAs, customer, partner, and vendor agreements.
Support sales teams byidentifyinglegal risks and proposing commercially reasonable solutions aligned with businessobjectives
Manage legal work intake, contract workflows, and prioritization of requests using internal tools such as Salesforce
Maintain, improve, and help scale contract templates, playbooks, and commercial contracting processes to increase efficiency andconsistency
Collaborate with Legal team members to centralize knowledge and contribute to scalable legal processes and continuous improvement initiatives
Maintain contract databases, organize agreements, and support special legal projects as needed
You knowyou’redoinga good jobwhen you:
Demonstrate strong legal and commercial judgment and can assess and clearly communicate risk inbusiness‑friendlyterms Legal
Build andmaintainstrong, collaborative relationships with internal stakeholders across teams and departments
Contribute to the development and refinement of commercial contracting playbooks andprocesses
Manage a workload effectively in afast‑paced,high‑growthenvironment with competing priorities
What makes you a strong fit
Ability to work effectively from home andworkon-siteatour Jersey City or Chicagooffice2-3 days per week.
1–3 years of experiencesupporting commercial contracting matters in a law firm and/orin‑houselegal environment
Experience drafting and negotiating complex commercial agreements tied torevenue‑generatingdeals (e.g., MSAs, SOWs, NDAs,customerand vendor agreements)
Experience supporting sales organizations andtechnology‑drivenbusinesses; exposure to SaaS, telecommunications, orCPaaSis strongly preferred.
Strong written and verbal communication skills, attention to detail, and negotiation capabilities
Comfortable using legal and business tools such as Salesforce, Microsoft 365, and contract lifecycle management systems
Ability to work independently while collaborating effectively withcross‑functionalteams.
You arean energetic self-starter who is eager to learn and grow.
Havedemonstratedstrong research and writing skills.
Have excellent time management skills and the ability to respond quickly to requests.
Why you'll love it here
• Financial rewards & recognition - A fair compensation aligned with your experience, industry, and market standards, performance-driven bonuses, regular reviews to support your growth and recognize your contributions, and a culture that values your impact.
Salary range - $100,000 to $130,000 annual base salary plus annual performance bonus. The selected candidate's salary will be based on a variety of factors, including job-related knowledge, experience, education, skillset, and internal equity.
Benefits & Perks –Medical, Dental, and Vision insurance; Basic life insurance; 401(k) plan participation with company match; Short-term and long-term disability insurance; Wellness plan of up to $500/year pro-rated based on hire date; PTO: Accrual of up to twenty-three (23) vacation days per year, accrual of up to nine (9) sick days per year, plus carryover of up to nine (9) sick days annually; Additional leave time for marriage, relocation, bereavement, and other major life events; Twelve (12) weeks of paid parental leave); Participation in employee share ownership plan (ESOP); Fourteen (14) paid holidays annually.
• Flexible work arrangements - We combine in-person collaboration with remote work and flexible working hours, because great ideas happen everywhere - and not always between 9 and 5.
• ESOP (Employee Stock Ownership Plan) - As an Infobip employee, you’ll have the opportunity to share in our company’s success through stock options.
• Work-life balance and Well-being - We offer time off when you need it, special leave days for life’s big moments, and a flexible hybrid work model tailored to local regulations.
• Career mobility - Your career is a journey. With internal mobility, upskilling, and mentorship, we help you shape your path.
• Professional development - Learning never stops. Onboarding, mentorship, and training programs help you grow - no matter where you start.
• International mobility - Ready to take your career global? Explore short and long-term opportunities in our Hubs worldwide.
While some benefits may vary by location, our goal remains the same: to support your growth, well-being, and success - wherever you are.
Diversity drives connection
Infobip is built on diverse backgrounds, perspectives, and talents. We’re proud to be an equal-opportunity employer and are committed to fostering an inclusive workplace.
No matter your race, gender, age, background, or identity — if you have the passion and skills to thrive, there’s a place for you here.
All qualified applicants will receive consideration for employment without regard to race, color, ancestry, religion, age, sex, sexual orientation, gender, gender identity, national origin, citizenship, disability, veteran status or any other part of one's identity.
Read more about our hiring process
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Infobip is a global leader in omnichannel engagement powering a broad range of messaging channels, tools and solutions for advanced customer engagement, authentication and security. We help our clients and partners overcome the complexity of consumer communications, grow their business and enhance the customer experience – all in a fast, secure and reliable way.
Quality engineering is the backbone of everything we do. Building great customer solutions on the edge of innovation means we hire, grow, and retain the best engineering talent worldwide. Over the last 15 years, we’ve grown into an Engineering Powerhouse with 70+ offices in 6 continents and over 3,700 experts, aiming to change how the world communicates.
We see ourselves as humble engineers led by our philosophy of learning by doing and fueled by our passion for technology. This is why all our solutions are entirely in-house developed, and we are proud of all the talents we have in our company!
