Job Description

Company Overview

If you see technology as a way to smooth your path in life, our team does too: Your Path, Our Journey.

We believe in technology that connects talented people who embrace diversity to create and share paths we don't even know about (yet!). We work to generate value not only for our users but, above all, for the communities we serve and for society as a whole, making every day better for everyone with mobility and delivery services (99) or digital payments (99Pay).

To make life easier for millions of people every day, since 2018, we have been part of DiDi DiDi Global Inc., the world’s leading mobility technology platform. We are pioneers in creating innovative solutions that start in Brazil and scale up to make a positive impact in more than 12 countries where DiDi operates. This innovation encompasses sustainability, safety, artificial intelligence, financial markets, and much more.

Whether building projects from scratch or improving our solutions, we enjoy challenges that give us butterflies, which is why we work at a fast pace with respect, collaboration, and good humor. Along this journey, we also draw strength from diverse experiences and opinions to grow together, fail quickly, learn, and adjust the course to create solutions that deliver even better results.

#LI-Hybrid

Team Overview

As a Commercial CKA Intern, you will play a key role in supporting the Commercial team to execute strategic initiatives across our City Key Accounts clients. You will serve as an operational backbone—solving day-to-day backend issues, streamlining processes, and ensuring seamless collaboration with business partners. This position offers a hands-on opportunity to learn how commercial strategy unfolds in the fast-paced food industry while directly driving problem-solving and process improvement.

Role Responsibilities

• Key Responsibilities:
• Commercial & Partner Support: Collaborate directly with the Commercial team and external partners to enable, coordinate, and execute key business initiatives.
• Problem Solving & Issue Resolution: Act as the primary point of contact for troubleshooting backend operational issues and resolving ad-hoc commercial demands.
• Process Improvement: Analyze current workflows, identify operational bottlenecks, and implement smarter processes to boost team efficiency.
• Data & Market Insights: Leverage commercial data and market insights to track sales performance, support target setting, and guide strategic decision-making.
• Cross-Functional Execution: Work closely with cross-functional teams to ensure new commercial campaigns and key account initiatives are launched smoothly.

Role Qualifications

Eager to be in touch: Ongoing Bachelor's degree in Marketing, Engineering, Business Administration or similar field;

Mindset: Proactive, solution-oriented, and eager to take ownership of complex tasks.

Skills: Strong analytical thinking, problem-solving abilities, and an interest in process optimization.

Communication: Ability to collaborate effectively with internal teams and external business partners.

Industry Interest: A strong desire to learn the inner workings of commercial strategy within the Food & Beverage sector.

EEO Statement

• We create customer value – We strive to always create valuable experiences for our users in everything we do. Our focus is to always innovate new experiences that are safe, pleasant, and efficient.
• We are data-driven – We are strong believers in making informed decisions, that’s why we are data-driven. We can better navigate the business landscape strategically by analyzing valuable metrics.
• We believe in Win-win Collaboration – Success is a team sport. When we work to help our partners and colleagues win, we win, too. While keeping everyone's best interest at heart, we communicate with candor and execute with excellence in all we do.
• We believe in integrity – Integrity is at the very core of our business. We are people who always want to do the right thing. Our intentions are sincere, we speak our minds and listen to each other.
• We always strive to do better. That means venturing beyond our comfort zones, learning from our mistakes, and helping each other grow.
• We believe in Diversity and Inclusion – Diversity is one of our biggest strengths. Our differences are what makes us distinct. We respect each other and believe in equal opportunities for all.

Diversity & Inclusion

Diversity is not a future vision or a wish for something we want someday; it is a non-negotiable value of who we are today.

We embrace inclusion, plurality, and respect, and to achieve this, we rely on the governance of the Diversity Committee, which works alongside HR, our leadership, and identity groups—99Adapta, 99Afro, 99Colors, 99Womem, and 99Familys.

This is our ongoing journey, with much more still to come.

We reinforce that this position is open to everyone, including pregnant people and people with disabilities (PwD). I acknowledge that prior to submitting this application, I have read and accepted the Privacy Notice for Candidates which is available on https://careers.didiglobal.com/terms