Job Description

We are PZ Cussons. Our purpose is For everyone, for life, for good

Sustainability and the wellbeing of people, families and communities everywhere are at the heart of everything that we do.

Since our founding in 1884, we have been creating products to delight, care for and nourish consumers. Across our core categories of Hygiene, Baby and Beauty, our trusted and well-loved brands include Carex, Cussons Baby, Sanctuary Spa and St. Tropez.

Job Title: Commercial Business Analyst & RTM Transformation Lead

Job Responsibilities:

Commercial Business Partnering

• Act as the primary business analyst supporting Commercial and Route-to-Market activities
• Partners will be Commercial Heads, Trade Marketing Managers and Sales Ops team to understand business priorities and challenges.
• Translate business requirements into functional specifications and solution designs
• Facilitate workshops to identify opportunities for process optimization and digital enablement.
• Ensure business requirements align with strategic commercial objectives.

Commercial Technology & Platform Management

• Manage and support commercial technology solutions across the business
• Key solution areas will include; Route-to-market platforms like Sales Force Automation (SFA), Distributor Management Systems (DMS), Retail Execution Platforms, Territory Management Solutions and Retail and Commerce platforms
• Responsibilities will include user support and stakeholder management, solution optimization, business process alignment, user acceptance testing and adoption monitoring.

Route-to-Market Excellence

• Support the continuous improvement of Route-to-Market capabilities
• Work closely with Commercial teams to improve; sales coverage effectiveness, Numeric and Weighted Distribution, In-Store execution,
• Analyze commercial processes and identify opportunities to eliminate inefficiencies, increase field productivity, data quality and improve decision-making speed.
• Support the development of RTM operating models and capability roadmaps.
• And any other task assigned.

Business Analysis & Requirements Management

• Lead end-to-end business analysis activities for commercial initiatives. Gap analysis, business case development, process design, change impact assessment
• Develop Business Requirement Documents (BRD), Process Flow Diagrams and Training Documentation

Data, Analytics & Insights

• Support commercial data and analytics initiatives
• Work with Data & Analytics teams to define reporting requirements, Build KPI frameworks, improve commercial visibility, enable data-driven decision making
• Support dashboards and reporting across Sales, RTM and Customer Service

Project & Change Management

• Support delivery of commercial transformation projects, including project planning, stakeholder management, risk management, testing coordination, change management and deployment support.
• Ensure projects are delivered on time, within scope, within budget and within successful business adoption
• Track and report business benefits realization.

Qualifications:

• Graduate in Computer Science, Engineering, Mathematics, or a technology and Business-related fields.
• Experience in data analytics, dashboards, and reporting tools (e.g., Power BI, Tableau). And ability to interpret data and draw actionable conclusions.

Experiences: (What experience brings success to this role)

• Minimum of 6 – 8 years relevant experience in Commercial Business Analysis, Sales Operations, Route-to-Market management, Business Transformation, Commercial Technology Solutions, Consumer Goods / FMCG environment

Knowledge: (What does the person need to know)

• Demonstrated ability to function as a technology business partner and effectively translate business needs into technical solutions.
• Excellent communication & stakeholder management, analytical thinking, and problem-solving skills.
• Ability to manage multiple priorities in a fast-paced environment.
• Experience with agile or hybrid project management methodologies is a plus.
• Strong understanding of field sales operations and retail execution in the CPG context
• Proactive and collaborative. Takes initiative to identify business improvement opportunities. Works well in teams and thrives in a collaborative, performance-driven culture.
• PZ Cussons Leadership competencies- BEST values

At PZ Cussons, we value diversity and make sure everyone feels included. We want our team to reflect society and our global customers. We welcome applicants from all backgrounds because your unique perspective helps us develop brands and create new products for our consumers.

If you need extra support during this process, please inform us so that we can accommodate your needs appropriately. It is important to us that all candidates feel recognised and have a good experience with PZ Cussons as part of our commitment to inclusivity.

We're dedicated to creating an inclusive environment and we welcome applications from everyone.

PZ Cussons is big enough to make your mark, small enough to make it yours. Apply to join us!