ANZ

Commercial Broker Manager

ANZ  •  Sydney, AU (Onsite)  •  11 hours ago
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Job Description

About Us

At ANZ, we're shaping a world where people and communities thrive, driven by a common goal: to improve the financial wellbeing and sustainability of our millions of customers.

Join Business & Private Bank and help deliver our growth ambitions by backing Australian businesses and private clients with the insights, solutions and support they need to move forward. We play a critical role in delivering the ANZ 2030 Strategy and you’ll be part of a team guided by our values to put customers first, deliver with excellence, own the outcome and work as one.

About the Role

This role is responsible for generating new client acquisition, via accredited commercial brokers, across Australia Commercial. This involves onboarding and ongoing management of commercial brokers and educating brokers on ANZ’s products and processes.

Banking is changing and we’re changing with it, giving our people great opportunities to try new things, learn and grow. Whatever your role at ANZ, you’ll be building your future, while helping to build ours.

Role Type: Permanent
Role Location:
242 Pitt Street, Sydney NSW 2000
Work Hours:
Full Time (40 Hours/Week)

What will your day look like?

This role is accountable for:

  • Delivering commercial settlements from accredited brokers across commercial lending and asset finance
  • Accrediting new brokers, and ongoing management of portfolios of brokers
  • Lifting broker satisfaction and internal satisfaction from key internal stakeholders (ie. Bankers & sales leaders) • Maintaining calling rates on Brokers/Referrers/Districts/Aggregators
  • Improving % of brokers referring business to ANZ, and increasing the volume of transactions from brokers
  • Well Managed in terms of Accreditation and Commission process
  • Instilling a customer centric approach to business
  • Coaching bankers, and sharing best practice, around broker engagement activities
  • Educating & upskilling brokers on ANZ appetite and structuring commercial transactions

What will you bring?

The knowledge, skills and experience (KSE) the role requires are:

  • Business Development: The activity of partnering with individuals and/or organisations to pursue strategic initiatives, relationships and/or opportunities to drive commercial value.
  • Relationship Management: Building, maintaining and influencing relationships to achieve mutually beneficial outcomes.
  • Commercial acumen: Knowledge of Commercial banking and Commercial broker industry.
  • Customer Solutioning: Supporting customers by understanding their needs and informing them about relevant products or services, and/or providing considered options, that meet those needs
  • Credit assessment and management: Assessing, advising and monitoring a customer's credit worthiness, credit risk and suitable credit structuring options based on internal credit policies, guidelines, scoring models and/or applying judgement based on prior experience and knowledge.
  • Influencing: The ability to gain the commitment of others through a range of techniques.
  • Stakeholder management: The ability to identify, understand and anticipate the needs of those who can affect or be affected by your work to gain commitment.
  • Planning and Prioritisation: Planning and prioritising what needs to be done (including people, process and technology implications) to deliver upon customer/user needs and strategic priorities. This includes identifying, planning for, tracking and resolving dependencies.
  • Non-Financial Risk: Have a clear understanding of risk requirements including and not limited to non-financial risk obligations, conduct risk and well managed sales business, broker onboarding and managing off boarding brokers as per ANZ and industry standards.

You’re not expected to have 100% of these skills. At ANZ a growth mindset is at the heart of our culture, so if you have most of these things in your toolbox, we’d love to hear from you.

So why join us?

From the moment you join ANZ, you'll be doing meaningful work that will shape a world where people and communities thrive.

But it's not just our customers who'll feel your impact. You'll feel it too. Because at ANZ, you'll have the resources, opportunities, and support you need to take the next big step in your career.

We're a diverse bunch at ANZ in different roles, different locations, doing different things. That's why we have a range of flexible working arrangements, so our people can 'make work, work for them'. We also provide a range of benefits including access to health and wellbeing services and discounts on selected products and services from ANZ and more.

At ANZ, you'll be part of an organisation where the different backgrounds, perspectives and life experiences of our people are celebrated. That's because we're committed to building a workplace that reflects the diversity of the communities we serve. We welcome applications from everyone and encourage you to talk to us about any adjustments you may require to our recruitment process or the role itself. If you're a candidate with a disability or access requirement, and have an enquiry about the support provided, please let us know on your application or visit ANZ Accessibility and Inclusion Programs for alternate contact methods.

To find out more about working at ANZ, visit https://www.anz.com.au/careers You can apply for this role by visiting ANZ Careers and searching for reference number 120282 .

Job Posting End Date

28/07/2026, 11.59pm, (Melbourne Australia)

ANZ

About ANZ

ANZ has a proud heritage of more than 180 years.

Our purpose is to shape a world where people and communities thrive. That is why we strive to create a balanced, sustainable economy in which everyone can take part and build a better life.

We employ more than 50,000 people and have our global headquarters in Melbourne.

ANZ is among the top 4 banks in Australia, the largest banking group in New Zealand and Pacific, and among the top 50 banks in the world.

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twitter.com/ANZ_BlueNotes

twitter.com/ANZ_Research

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bluenotes.anz.com

Industry
Finance & Insurance
Company Size
10,000+ employees
Headquarters
Melbourne, AU
Year Founded
Unknown
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