Job Description
Commercial Branch Manager (Industrial Engineering & Manufacturing) (JB6122)
Durban, KwaZulu-Natal
R 40 - 45 000 CTC per month
Permanent
Seeking a commercially driven and operationally strong Commercial Branch Manager to lead a high-performing industrial branch servicing the manufacturing, mining, materials handling, processing, and engineering sectors.
This role requires a hands-on leader with a strong background in industrial B2B sales, branch management, and business development. The successful candidate will be responsible for driving revenue growth, improving branch profitability, developing high-performing teams, and ensuring operational excellence across all areas of the branch.
The ideal candidate will come from an industrial engineering, manufacturing, materials handling, screening, filtration, conveyor, or related technical products environment and will possess the commercial acumen required to drive sustainable business growth.
Minimum Requirements:
Diploma or Degree in Business Management, Sales, Marketing, Commerce, Engineering, or a related field
Minimum 5 years' experience managing a commercial or industrial branch
Minimum 8 years' experience in B2B industrial sales
Proven leadership and people management experience
Strong experience in business development and key account management
Experience managing branch budgets, profitability, and operational performance
Experience working with ERP and CRM systems
Valid driver's licence and own vehicle
Duties and Responsibilities:
Sales & Business Development
Develop and implement branch sales strategies aligned to company objectives.
Drive revenue growth across multiple industrial product categories and service offerings.
Identify and secure new business opportunities within key industry sectors.
Develop and grow strategic customer accounts while strengthening long-term relationships.
Monitor sales pipelines and support the conversion of opportunities into profitable business.
Conduct regular customer visits and assist the sales team with high-value opportunities.
Monitor market trends, competitor activity, and emerging industry opportunities.
Commercial & Financial Management
Achieve monthly, quarterly, and annual sales and gross profit targets.
Manage branch profitability through effective cost control and commercial decision-making.
Review and approve quotations, pricing structures, and commercial proposals.
Analyse sales, margin, and profitability reports to identify opportunities for improvement.
Drive accountability for branch financial performance.
Branch Leadership & People Management
Lead, mentor, and develop branch employees to achieve high-performance standards.
Set clear objectives, KPIs, and performance expectations for the team.
Conduct regular coaching sessions and performance reviews.
Promote a culture of accountability, professionalism, and customer excellence.
Support succession planning and employee development initiatives.
Customer Relationship Management
Develop and maintain strong relationships with key customers and industry stakeholders.
Ensure exceptional customer service and customer retention.
Resolve customer concerns and service-related issues effectively.
Support the sales team in maintaining long-term customer partnerships.
Operations & Supply Chain Coordination
Oversee the day-to-day operational performance of the branch.
Ensure efficient order processing from quotation through to delivery.
Coordinate activities between sales, procurement, warehouse, logistics, and production teams.
Monitor stock availability and inventory control processes.
Drive operational efficiency and adherence to company procedures.
Reporting & Administration
Prepare and submit weekly and monthly branch performance reports.
Manage sales forecasting and pipeline reporting.
Maintain accurate CRM records and business reporting.
Provide management with updates on branch performance, sales activity, profitability, and operational matters.
Compliance & Governance
Ensure compliance with company policies, procedures, and pricing structures.
Maintain health and safety standards across branch operations.
Support stock audits, operational reviews, and compliance initiatives.
What’s in it for you?
Senior leadership opportunity within a growing industrial business
Direct impact on branch growth, profitability, and operational success
Opportunity to lead and develop a high-performing team
Exposure to multiple industrial sectors including manufacturing, mining, and processing
Strategic role combining commercial leadership, operations, and business development
Opportunity to contribute to long-term business growth and expansion
Please do not apply using Scanned CVs, no supporting documentation is required at this point, this will be requested later.
IMPORTANT: We specialize in specific niche fields. Regret that we are unable to provide assistance for any fields outside of this scope. Fields can be viewed on our website.
Kontak Recruitment Disclaimer:
Equal opportunity: All backgrounds are welcomed, with no bias. All are considered based on requirements.
Job specifics: Requirements mirror advertisement, duties may adjust for client needs.
Fair process: Fair assessment, only shortlisted candidates contacted due to volume.
Privacy: Data processed as per Privacy Policy. By applying, you agree to data handling. We safeguard applicant info.
Candidate verification: Candidates selected by the client are verified. False info may disqualify or end employment via the client.
Offer clarity: Advert is not a binding offer. Written offers based on pre-employment conditions.
No direct link: Advert is not tied to Kontak Recruitment. We assist in the employment process ONLY.
Applicant Responsibility: Upon applying, confirmation of receipt for a specific advert is given. If no confirmation is received, you must verify with Kontak Recruitment.
