Job Description

Who We Are

Superior Customer Service

At First Service Bank, service is our middle name. We strive to exceed our customers’ expectations by creating a remarkable customer experience daily.

Our associates are relationship-builders who work to understand our customers’ needs.

First Service Bank - Proudly recognized as one of Arkansas' Best Places to Work for seven consecutive years (2020-2026)!

Commercial Banker

First Service Bank

Location: Conway, AR

Build Relationships. Grow Businesses. Make an Impact.

First Service Bank, recognized as one of Arkansas' Best Places to Work for seven consecutive years (2020–2026), is looking for an experienced and results-driven Commercial Banker to help expand our presence in the Conway market.

Are you a relationship-focused banker who knows how to develop business, structure sound lending solutions, and turn opportunities into long-term customer relationships?

At First Service Bank, we believe commercial banking is about more than transactions. It's about understanding businesses, building trust, and creating financial solutions that help our customers and communities thrive. We're looking for a banking professional who combines strong commercial lending expertise with a passion for business development, portfolio growth, and superior customer service.

What You'll Do

As a Commercial Banker, you'll be responsible for developing new businesses, managing existing commercial relationships, and delivering lending solutions that support both customer success and the Bank's continued growth.

Your responsibilities will include:

• Develop New Business: Identify, pursue, and establish profitable commercial lending relationships throughout Conway and surrounding communities.
• Grow and Manage a Loan Portfolio: Maintain and expand an existing commercial loan portfolio while monitoring credit quality, risk ratings, and potential problem loans.
• Structure Lending Solutions: Evaluate financial information, underwrite financing requests, negotiate loan terms, and present credit recommendations for approval.
• Build Lasting Relationships: Cultivate meaningful relationships with existing customers, prospective businesses, and community partners.
• Stay Connected to the Market: Conduct regular business development calls and in-person visits with customers and prospects, maintaining an active sales pipeline.
• Expand Banking Relationships: Identify opportunities to grow deposit relationships and connect customers with additional banking products and services.
• Collaborate Across the Bank: Partner with lending, retail, branch leadership, and loan operations teams to support loan origination, documentation, and closing.
• Maintain Strong Lending Practices: Follow established loan policies, banking regulations, and risk management standards while supporting responsible growth.
• Represent First Service Bank: Actively participate in community and business activities to strengthen relationships and expand the Bank's presence in the Conway market.

What We're Looking For:

We're looking for someone who understands that successful commercial banking requires a balance of business development, sound credit judgment, and genuine relationship building.

Required Qualifications:

• Minimum of five years of related lending experience.
• Experience developing, underwriting, structuring, and managing commercial or business loans.
• Strong understanding of credit analysis, financial statements, loan structuring, and risk management.
• Demonstrated business development and relationship management skills.
• Strong analytical, problem-solving, negotiation, and communication skills.
• Excellent organization, attention to detail, and ability to manage multiple priorities.
• Proficiency with banking systems, Microsoft Office applications, and web-based technology.
• Ability to travel locally for customer visits, business development activities, and meetings.
• NMLS license as required for the position.

Preferred Qualifications:

• College degree in Finance, Accounting, Business Administration, or a related field.
• Experience managing a sizable commercial loan portfolio.
• Established business relationships within Conway, Faulkner County, or surrounding markets.

What You'll Bring

We're looking for an experienced commercial banking professional who knows how to build relationships, identify opportunities, and deliver results while maintaining sound lending practices.

• Commercial Lending Experience: At least five years of related lending experience, with a strong understanding of commercial loan origination, underwriting, structuring, and portfolio management.
• Business Development Mindset: A proven ability to identify new business opportunities, cultivate customer relationships, and grow a profitable lending portfolio.
• Strong Credit Judgment: The ability to analyze financial information, evaluate creditworthiness, assess risk, and recommend responsible lending solutions.
• Relationship-Building Skills: A genuine passion for connecting with business owners, understanding their financial needs, and becoming a trusted banking partner.
• Sales & Negotiation Skills: Confidence in developing new business, negotiating loan terms, and identifying opportunities to expand customer relationships.
• Organization & Attention to Detail: The ability to manage multiple lending relationships, meet deadlines, and maintain accurate documentation.
• Communication & Collaboration: Strong verbal and written communication skills, with the ability to work effectively with customers, leadership, and internal banking teams.
• Community Involvement: A willingness to build connections throughout Conway and surrounding communities through business development and community engagement.
• Technical Proficiency: Comfort using banking systems, Microsoft Office applications, and web-based technology.
• Education & Credentials: A college degree in a related field is preferred. NMLS licensure is required.

Most importantly, you'll bring integrity, sound judgment, a commitment to superior service, and a genuine desire to help local businesses succeed.

Why You'll Love Working with Us:

At First Service Bank, you'll be part of an organization where relationships matter, and your leadership can make a meaningful impact. As our Lending Relationship Officer, you'll have the opportunity to develop banking professionals, strengthen customer relationships, collaborate with leaders throughout the organization, and contribute to the Bank's continued success.

Why Join Us? This position comes with a first-class, comprehensive benefits package, including:

• Employee medical, dental, vision, life insurance, cancer insurance, and long-term disability insurance for less than $75.00 per month!
• Clothing stipends to keep you looking sharp and professional.
• Professional and personal development opportunities to help you grow and advance in your career.
• Tuition reimbursement to support your educational goals.
• Tuition discounts and partnerships with select local universities, including Central Baptist College, to support your continued growth.

To learn more about our amazing benefits, visit: www.firstservicebank.com/careers

First Service Bank is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees, regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information.

Ready to Grow with Us?

If you're an experienced Commercial Banker who knows how to build relationships, generate opportunities, and deliver results while maintaining sound lending practices, we want to hear from you!

Bring your experience, your relationships, and your passion for community banking to First Service Bank. Let's grow something great together!

First Service Bank is an Equal Opportunity Employer.