Job Description

Commercial Architect

At Abbott, we promote equal opportunity. We encourage persons with disabilities to apply, ensuring an inclusive and accessible recruitment process. Applicants must have a valid disability certificate issued by an authorized entity to ensure appropriate support and accommodations throughout the selection process.

About Abbott

Abbott is a global healthcare leader, creating breakthrough science to improve people’s health. We’re always looking towards the future, anticipating changes in medical science and technology.

Working at Abbott

At Abbott, you can do work that matters, grow, and learn, care for yourself and family, be your true self and live a full life. You will have access to:
Career development with an international company where you can grow the career you dream of. A company recognized as a great place to work in dozens of countries around the world and named one of the most admired companies in the world by Fortune. A company that is recognized as one of the best big companies to work for as well as a best place to work for diversity, working mothers, female executives, and scientists.

The Opportunity

This role is based in Bogotá, Colombia.

This role serves as a mid-to-senior Salesforce/Commercial Architect within the global Salesforce Center of Excellence (COE), based in the LATAM hub. The position is responsible for representing the COE in regional initiatives, ensuring alignment to enterprise architecture standards, and enabling scalable, high-quality CRM solutions across commercial workflows.

What You'll Do

• Act as the COE representative for LATAM, leading architecture alignment across regional commercial initiatives.

• Partner closely with Abbott BRMs and regional business teams to shape and design CRM solutions aligned to business outcomes.

• Ensure adoption of COE governance, platform guardrails, and architecture standards (data, integration, security, environments, releases).

• Guide regional teams toward standardized, reusable Salesforce solutions to minimize customization and rework.

• Engage at key delivery gates (intake, design, build) to ensure quality, scalability, and compliance.

• Support value realization of Salesforce investments through adoption of out-of-the-box capabilities and best practices.

• Collaborate with global COE, Experience Factory, and partner teams to ensure platform consistency across regions.

Required Qualifications

• Bachelor’s degree.

• Strong Salesforce architecture and delivery experience (mid-to-high level) with exposure to solution design and governance.

• Hands-on experience with Sales Cloud and Service Cloud (Experience Cloud preferred).

• Deep understanding of commercial workflows (sales pipeline, forecasting, case management, customer engagement).

• Ability to engage business stakeholders and translate needs into scalable CRM solutions.

• Salesforce certifications (Administrator required; Consultant certifications preferred).

• English and Spanish language proficiency.

Apply Now

Follow your career aspirations to Abbott for diverse opportunities with a company that can help you build your future and live your best life. Abbott is an Equal Opportunity Employer, committed to employee diversity.

Connect with us at www.abbott.com, on Facebook at www.facebook.com/Abbott and on Twitter @AbbottNews and @AbbottGlobal.

The base pay for this position is

N/A

In specific locations, the pay range may vary from the range posted.

JOB FAMILY:

IT Services & Solutions Delivery

DIVISION:

BTS Business Technology Services

LOCATION:

Colombia > Bogota : Building II

ADDITIONAL LOCATIONS:

WORK SHIFT:

Standard

TRAVEL:

No

MEDICAL SURVEILLANCE:

Yes

SIGNIFICANT WORK ACTIVITIES:

Not Applicable