Job Description

Our Why

Datacom works with organisations and communities across Australia and New Zealand to make a difference in people’s lives and help organisations use the power of tech to innovate and grow.

About the Role

As the Commercial and Contracts Manager, you will own the end-to-end lifecycle of agreements with vendors, customers, and partners. You will balance business objectives with risk and compliance, lead negotiations, and structure terms that protect value, and ensure risk is appropriately passed through to customers or partners, while enabling growth. Collaborating with Sales, Legal, Procurement, and Finance, you will ensure consistent, clear contracts and effective governance. This hands-on, strategic role suits a proactive problem-solver who thrives in a fast-paced environment and wants to shape commercial outcomes.

What you’ll bring

• Strong financial management practices with a clear understanding of the relationship between costs, utilisation and project revenue.
• Strong business acumen
• 10+ years of Account Management experience, with at least 3 years’ experience in commercial management and/or legal background in either NZ or Australia, preference to be familiar with both
• Demonstrated experience in managing people and teams
• Excellent customer relationship building and management skills
• Exercises judgment in selecting methods, techniques, and evaluation criteria for obtaining results. Establishes and assures adherence to budgets, schedules, work plans, and performance requirements

What you’ll do

• Reviewing and approving documents for protection of the company's contractual posture and adherence to company policy
• Advising management of contractual rights and obligations and provides interpretation of terms and conditions
• Providing guidance and advice to people within the latitude of established company policies in order to meet schedules and resolve technical problems
• Recommends changes to policies and establishes procedures that affect the company
• Establishing and maintaining appropriate systems for measuring necessary aspects of operational management and development across the Customer division
• Monitoring, measuring and reporting on department operational issues, opportunities, development plans and achievements within agreed formats and timelines
• Responsible for implementing a principle driven health and safety culture that cares for employees and ensures their safety in line with Datacom policy

Why join us here at Datacom?

Datacom is one of Australia and New Zealand’s largest suppliers of Information Technology professional services. We have managed to maintain a dynamic, agile, small business feel that is often diluted in larger organisations of our size. It's our people that give Datacom its unique culture and energy that you can feel from the moment you meet with us.

We care about our people and provide a range of perks such as social events, chill-out spaces, remote working, flexi-hours and professional development courses to name a few. You’ll have the opportunity to learn, develop your career, connect and bring your true self to work. You will be recognised and valued for your contributions and be able to do your work in a collegial, flat-structured environment.

We operate at the forefront of technology to help Australia and New Zealand’s largest enterprise organisations explore possibilities and solve their greatest challenges, so you will never run out of interesting new challenges and opportunities.

We want Datacom to be an inclusive and welcoming workplace for everyone and take pride in the steps we have taken and continue to take to make our environment fun and friendly, and our people feel supported.