NatWest Group

Commercial & Analysis Reporting Lead, Premier Customer Growth

NatWest Group  •  London, GB (Remote)  •  4 days ago
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Job Description

Join us as a Commercial Analysis and Reporting Lead - Premier Customer Growth

  • You'll shape key strategic initiatives across the Premier business by delivering commercial planning, analysis and decision ready insight
  • You'll make a measurable impact in the newly formed Premier Chief Operating Office, with senior exposure across the Customer Growth team
  • This is a chance to make a real impact as you support our business strategy and shape the way we move forward
  • You’ll work from home some of the time, but you’ll also spend at least two days a week working from an office

What you'll do

As our C ommercial Analysis and Reporting Lead,you’llplan,influenceand optimise the delivery ofinternal and externalmanagement information,compiling robust reports and analysis.Thisoutputwill informhow we will realise our ambition to reach 1 million Premier customersthrough the development ofour Premier Customer Growth strategy, which you'll be responsible for.

Day-to-day, you’ll be:

  • Leading the collation and review of key growth and customer metrics and providing meaningful analysis
  • Iterating and developing the customer growth strategy for Premier, informed by internal and external data and insight
  • Developing and delivering operational performance management information and analysis that highlights key operational performance and capacity, through the lens of customer growth
  • Accountablefor the production ofproduct monitoring management information and reportingto enable the customer growth strategyand delivery plan, as well as tracking new to Premier customer behaviour
  • Managing business data submissions whenrequiredand the production of relevant data and reporting, related to customer growth

The skills you'll need

We’llexpect you to be a strategic thinker who can cut through complex and competing priorities, so they are effectively managed and communicated. Thriving in a dynamic, strategic environment,we’llexpect you to be motivated by shaping Premier’s growth agenda and steering decisions that accelerate change.

You’ll also need:

  • The ability to drive executional excellence, in an environment of ambiguity and change,with discipline around pace, quality andfollow‑ through
  • Experience in working collaboratively with and influence stakeholders
  • Excellent verbal and written communication skills in order to liaise effectively with Exec level audiences
  • The ability toinfluence, inspire and engageseniorcustomers and colleaguesto build trusted relationships that move priorities forward

Hours

35

Job Posting Closing Date:

08/08/2026Ways of Working:Hybrid

NatWest Group

About NatWest Group

We’re a business that understands when our customers and people succeed, our communities succeed, and our economy thrives. As part of our purpose, we’re looking at how we can drive change for our communities in enterprise, learning and climate.

As one of the leading supporters of UK business, we’re prioritising enterprise as a force of change. We’re focusing on the people and communities who have traditionally faced the highest barriers to entry and figuring out ways to remove these.

Learning is also key to our continued growth as a company in an ever changing and increasingly digital world. By setting a dynamic and leading learning culture, our people prosper, and our customers are given the tools to continue to improve their financial capability and confidence.

One of the biggest challenges we all face in our future is climate change. That’s why we’ve put it right at the core of our purpose. We want to champion climate solutions with financing and entrepreneurial support, fully embed climate into our culture and decision making, and be climate positive by 2025.

We’re committed to using our purpose to break down barriers, drive change and ultimately create a great place to work.

Industry
Finance & Insurance
Company Size
10,000+ employees
Headquarters
Edinburgh, GB
Year Founded
Unknown
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