Il/la Commercial Agreement Support Supervisor, inserito/a all’interno dell’area Commercial Agreement nella Tribe Mortgages Protection and Distribution Channels, si occuperà di fornire assistenza alle Reti Terze (Reti di mediazione creditizia convenzionate) relativamente al prodotto mutuo, mantenendo una relazione costante con i mediatori creditizi per supportarli nell’ambito dell’intero processo mutuo, dalla creazione del lead sino alla stipula.
Darà inoltre supporto alla gestione dei prodotti assicurativi offerti alla clientela dalle Reti convenzionate.
Gestisce infine le richieste di supporto, attualmente veicolate per il prodotto Mutuo, mediante gli appositi strumenti organizzativi (eg. Mailbox dedicata) e, in caso di future opportunità di business, potrà occuparsi anche di altri prodotti, sempre a supporto delle Reti Terze.
Key Responsibilities
Educational and experience Qualifications
Working conditions: Full Time
Duration Permanent
Location: Milan (hybrid)
About ING
ING offers many opportunities to build a diverse and rewarding career. You will be joining an international innovative digital bank, the first in Italy to adopt a fully flexible smart working model, and you will be working in a stimulating environment where you can grow both as an individual and as a professional. Our purpose - empowering people to stay a step ahead in life and in business - represents our belief in people’s potential. We don’t judge, coach or to tell people how to live their lives. We empower people and businesses to realize their own vision for a better future.
#doyourthing is our brand direction with us each and every day. It is how we articulate our purpose and our promise to make banking frictionless to the world.
‘do your thing’ is about people being free to live the life they want to live, knowing that they will make their world a little better for it.
Do you think you are "a step ahead"? Apply now!
The benefits of joining ING
In addition to being a part of a great team, working in a fun and innovative environment, we offer:
Super flexible smart working
Competitive base salaries and performance based bonuses
Diverse cultures & Innovative mindsets
International Environment
Commitment to sustainability
Lots of training development opportunities to help you grow
Lots of moments dedicated to physical and mental well-being
A special day off when it is your birthday: we call it #doyourbirthday!
And of course we can’t forget: free water & coffee at the office!
Our Commitment
Diversity is a fundamental element of our corporate culture, and we are fully committed to creating a safe and inclusive environment, based on mutual respect and the value of diversity, offering equal job opportunities to all qualified candidates.
Job Application Safety Reminder ⚠️
We’re seeing an increase in fraudulent job offers. To protect yourself, please follow these key guidelines when applying for roles at ING:
Apply only via official ING platforms: ING uses Workday as its internal recruitment system. Applications should be submitted only via our official career site.
Check the sender’s email carefully: legitimate communication will always come from: @ing.com and/or @myworkday.com
No payments or banking details will ever be requested. If someone asks for this information, it’s a scam.
If you suspect suspicious activity, report it immediately. Your safety matters to us.

ING is a pioneer in digital banking and on the forefront as one of the most innovative banks in the world. As ING, we have a clear purpose that represents our conviction of people’s potential. We don’t judge, coach, or tell people how to live their lives. However big or small, modest or grand, we empower people and businesses to realise their vision for a better future. We made the promise to make banking frictionless, removing barriers to progress, and make people confident in their financial decisions. As a global bank we have a huge opportunity – and responsibility – to make an impact for the better. We can play a role by financing change, sharing knowledge, and innovating. Being sustainable is in all the choices we make—as a lender, as a partner and through the services we offer our customers