Job Description

Built on meritocracy, our unique company culture rewards self-starters and those who are committed to doing what is best for our customers.

Position Commercial Account Handler

Reporting Line: Commercial Team Leader – Commercial Director

Location Maidstone

Salary £Negotiable + Benefits

Job Objective: We are currently seeking a Commercial Account Handler to provide customer service to our clients within our professional and welcoming Maidstone office. Brown & Brown offers high‑quality, specialist insurance solutions to Commercial clients throughout the UK. We continue to achieve excellent customer satisfaction and retention by focusing on long‑term relationships and delivering tailored, technically robust advice.

What does the ideal candidate look like?

There is no minimum educational entry level required, or previous experience that would not be considered. However, 3 year's Commercial insurance experience is desirable with technical knowledge of:

• Property Owners
• Tradesman
• SME Package Business
• Commercial Combined
• Combined Liability
• Contractors All Risk Covers
• Previous Acturis use a benefit

The successful applicant will need to demonstrate the following skills;

• Effective communication - both written and verbal
• Ability to work alone and as part of a team
• High attention to detail
• Form and develop strong insurer and client relationships
• High level customer service skills
• Time management and organisational skills
• Analytical and problem solving skills

Providing the best possible customer experience and specialist advice in line with Company’s core values, and undertaking accurate administrative tasks. The role may be suitable for someone with insurance knowledge looking to progress in a career in Commercial Insurance. This is a long‑term opportunity within a ‘forever company’ offering stability, progression, and investment in your development.

We are an Equal Opportunity Employer. We take pride in the diversity of our team and seek diversity in our applicants.