Job Description

SysAid’s mission is to liberate organizations by putting AI to work for them and their people. Our vision is to be a leading, innovative AI Service Management platform for organizations, transforming employee experience and productivity.

At SysAid, we're on a mission to empower organizations by putting AI to work for them. As a fast-growing SaaS company, we serve over 4,000 customers across 140 countries, helping more than 9 million users enhance their productivity every day. Our innovative Service Management platform is transforming how businesses operate globally.

We seek a Commercial Account Executive who will play a pivotal role in optimizing sales processes, driving demand, mastering the art of technical sales, and producing new business sales revenue from software licenses. This will be achieved through territory planning, including researching prospect customers, using business development strategies, and completing virtual and field-based sales activities within an assigned territory.

Responsibilities:

• Develop and run a sales strategy in the allocated territory with a target prospect list and a regional sales plan
• Identify customer needs and get to know their challenges, both technical and business-related.
• Show potential customers how SysAid can solve their problems with clear, engaging presentations.
• Plan your sales strategy, work with internal teams, and guide deals to the finish line.
• Stay sharp on industry trends and what sets us apart.
• Own the full sales cycle, from the first conversation to the final handshake, you’ll be in charge.

Requirements

• 3-5 years of experience in quota-carrying SaaS/B2B software sales as an AE.
• 2+ years in B2B sales or business development – you know how to connect with businesses and drive results.
• Experience closing deals in fast-moving sales cycles (60-120 days) – you can move quickly while handling complex sales.
• Strong communication skills- whether on the phone, in virtual meetings, or during technical presentations, you know how to engage and persuade.
• Familiarity with sales tools like Salesforce, Salesloft, Gong, ZoomInfo, or similar platforms.
• Confident negotiator – you’re comfortable discussing business terms with IT teams, procurement, and senior decision-makers.
• Strong background in working with or selling to IT preferred.
• Bachelor’s degree or equivalent experience – we value skills and experience just as much as formal education!