Job Description

Cooperidge Consulting Firm is seeking a Commercial Account Executive for a global SaaS leader specializing in AI-powered Service Management

This is a high-impact "Full Cycle" sales role designed for a motivated professional who thrives at the intersection of automation and employee experience. Our client supports thousands of organizations in over 100 countries, and we are looking for a closer to drive new business within mid-market and enterprise accounts across North America. Based in Phoenix/Scottsdale or Atlanta, you will be responsible for translating complex AI capabilities into tangible business value for IT and business leaders. This is an ideal seat for a salesperson who excels in a fast-paced environment and has a proven track record of navigating multi-stakeholder SaaS negotiations.

Job Responsibilities

• Full-Cycle Ownership: Manage the entire sales process from initial prospect research and discovery to high-stakes negotiation and closing.
• Territory Strategy: Develop and execute a comprehensive territory plan to build a robust, high-conversion pipeline within the region.
• Executive Engagement: Partner with IT Directors and business leaders to diagnose operational friction and present tailored, AI-driven solutions.
• Value-Based Demos: Deliver impactful presentations and product demonstrations that highlight ROI and the superior employee experience of the platform.
• Cross-Functional Collaboration: Sync with Marketing, Product, and Customer Success teams to ensure a frictionless transition from prospect to long-term partner.
• Market Intelligence: Stay ahead of SaaS industry shifts and competitor movements to effectively position the platform’s unique automation advantages.
• Revenue Performance: Consistently meet and exceed quarterly sales targets, contributing to the aggressive growth of the North American team.

Requirements

Sales Mastery & Experience

• Minimum of 3–5 years of experience in SaaS / B2B software sales is REQUIRED.
• Proven Track Record: Demonstrated history of consistently meeting or exceeding sales quotas.
• Sales Velocity: Experience managing a 60–120 day average deal cycle
• Education: Bachelor’s degree or equivalent practical experience.

Technical & Tool Proficiency

• Sales Stack: Proficiency with modern sales tools such as Salesforce, Salesloft, Gong, or ZoomInfo
• Industry Background: Previous experience in IT Service Management (ITSM), HR-Tech, or AI-based automation is a significant advantage.
• Negotiation: Strong ability to navigate discussions with IT, Procurement, and C-Suite stakeholders.

Soft Skills

• Simplifier: Ability to take complex AI technology and explain it in simple, inspiring terms.
• Grit: A proactive, self-motivated approach to hunting new business in a competitive market.
• Collaboration: A team-player mindset focused on the collective growth of the organization.

Benefits

• Comprehensive health, vision, and dental insurance plans
• Life insurance coverage
• 401(k) retirement plan with company matching contributions
• Paid time off including vacation, sick leave, and holidays
• Opportunities for career growth and advancement