Job Description

About the Team

The Global Business Solutions (GBS) team drives revenue growth for TikTok by combining Sales, Marketing, Operations, Account Management, Agency Partnerships, and Marketing Science. Our entrepreneurial and ambitious client partner teams are focused on delivering impactful business results.

Responsibilities

Client Relationship Management

- Identifying, prioritizing, and securing new business opportunities.

- Establish and manage client relationships with brands and agencies

- Retain and grow revenue from advertisers

- Apply a consultative approach by offering strategic media recommendations to clients.

- Collaborate with internal teams globally across e-commerce, product, marketing, legal, and engineering to execute operational and strategic initiatives

Product Expertise

- Lead product update discussions, educating brands and agencies on TikTok’s product offerings, and advising on best practices to maximize campaign performance.

- Serving as an external product consultant to grow existing business partnerships and drive measureable results for clients, by sharing insights and solutions.

- Collaborating directly with product and engineering teams to resolve client challenges during campaigns.

Campaign Planning and Management

- Craft compelling sales propositions by leveraging internal and external data insights relevant to commerce verticals and challenges.

- Managing campaign timelines, assets, and optimization opportunities from start to finish.

- Coordinating with internal teams such as ad operations, product, R&D, and measurement to ensure smooth client journey e.g. onboarding, campaign execution, etc.

- Conducting post-campaign analysis to evaluate performance, extract insights, and provide strategic recommendations.