Job Description

The Community Outreach Specialist is responsible for driving engagement and participation in teen programming through effective recruitment, relationship-building, and program delivery. This role is accountable for executing outreach strategies to attract and retain participants ages 6 to 18 while building strong connections with schools, community organizations, and local stakeholders. The Community Outreach Specialist is also responsible for mentoring youth, coordinating schedules and activities, and ensuring seamless collaboration with internal teams and external partners.

Essential Functions and Responsibilities:

Recruitment:

• Accountable for recruitment and outreach services to existing and potential participants

Programming:

• Accountable for program delivery and services
• Mentor and engage participants in programming and services
• Accountable for collaborating, scheduling, and coordinating activities with schools, community partners, and other internal/external programs

Community Partnerships:

• Maintain school district, community, and CCPD relationships as needed to meet program objectives

Administrative Duties:

• Document all services and contacts
• Accountable for accurate and timely paperwork, reports, and data entry
• Accountable for utilizing all BGCGTC communication tools regularly and effectively

Facility and Child Safety:

• Accountable for adherence to all organizational health and safety policies and implementation of all safety practices and procedures at assigned work locations
• Take all necessary and reasonable precautions to protect participants, staff, equipment, materials, and facilities
• Abide by facility maintenance protocols and procedures to ensure compliance
• Maintain discipline, de-escalate conflict between participants and/or others
• Obtain and renew CPR and First Aid certification by the deadline

Relationships:

• Be a positive role model
• Maintain control and make good decisions under pressure
• Represent the Boys and Girls Club in a positive manner

Attendance

• Regular attendance is required; arrive on time, work the required hours/shift, and leave at the scheduled time

Nonessential Duties

• Complete all other duties as assigned

Requirements

Education and Work Experience Requirements:

• High School diploma or equivalent
• Minimum of one year of experience working with at-risk or gang-involved youth
• Experience with management, fiscal responsibility, case management, and youth programming.

Minimum Qualifications:

• Ability to work regular business hours
• Ability to establish rapport and build relationships
• Ability to work well with all levels of internal management and staff
• Ability to accurately handle multiple tasks simultaneously
• Ability to maintain confidentiality at all times
• Ability to be detail-oriented and efficient
• Ability to prioritize effectively and possess good judgment
• Excellent phone and email etiquette
• Excellent listening and interpersonal skills
• Efficient typing skills and administrative skills
• Knowledge of database systems and the ability to perform data entry
• Knowledge of technology and software, such as tablets, social media, cloud-based tools, and virtual meeting tools
• Must be able to pass agency background screens and drug screens at any time
• Must have reliable transportation, liability insurance, a satisfactory driving record, and a valid driver’s license for the operation of a motor vehicle relevant to carrying out duties

Preferred Qualifications:

• Bilingual
• Experience with recruitment and/or outreach activities
• Work experience or program knowledge of the Boys & Girls Club Movement (national and/or local Club) is an advantage

Salary & Benefits:

• Starting salary: $16.95 hourly
• Benefits: Eligible for health, vision, and dental coverage; 401(K) plan and flexible spending accounts; life insurance; and short and long-term disability, paid Time off (PTO), and company-paid holidays.

The Boys & Girls Clubs of Greater Tarrant County is an equal opportunity employer. It maintains policies and practices that are designed to prevent discrimination against any qualified employee or applicant on the basis of race, color, religion, ancestry, national origin, sex, age, marital status, sexual orientation, disability and medical condition to the extent protected by law. This policy of nondiscrimination applies to all employment practices, including hiring, compensation, benefits, promotion, training, and termination.