Job Description
We are seeking a customer-centric and passionate Comfort Advisor to join our team. The Comfort Advisor/Sales Representative position will consist of analyzing customer needs for HVAC equipment, create a sales proposal, finalize the sale and follow up with each customer to ensure complete satisfaction.
Essential Duties and Responsibilities:
The essential functions include, but are not limited to, the following:
- Provide customers with solutions for their HVAC and other home comfort needs
- Consult with potential and existing customers to provide a customized HVAC system solution including our exclusive maintenance program
- Serve as the leader of the sales process to ensure customer satisfaction
- Conduct post-sale follow-up to ensure all sales agreements have been fulfilled to customer satisfaction
- Follow-up with existing sales bids and leads to offer any additional information as needed to convert them into sales
- Overcome technical and business objections of prospective customers
- Emphasize salable features, quotes, prices and credit terms and prepare sales orders for jobs sold
- Build and maintain customer relationships
- Participate in various sales activities to support corporate efforts including, but not limited to, trade shows, referral groups, etc.
- Must be willing and able to work evenings and weekends
- 3-5 years HVAC air conditioning experience required
- Travel to homes and businesses daily as scheduled
- Troubleshooting the electrical systems in the AC and diagnostic repairs
- Familiar with new equipment, and high-end communicating systems.
- Conducting maintenance, and repairs on air conditioning (HVAC) systems.
- Diagnose system issues, make recommendations for repairs or replacements, and ensure that all work is completed in compliance with safety and environmental regulations.
- Repair and diagnose HVAC systems with excellent troubleshooting skills ensuring compliance with environmental regulations.
- Troubleshoot electrical systems and air conditioning units, utilizing schematics and mechanical knowledge.
Minimum Qualifications:
- High School Graduate or General Education Degree (GED) required
- Associate degree (two-year college or technical school) preferred
- At least 5 years of previous sales experience
- Prior in-home Residential HVAC Sales
- Valid Driver’s License
Why Elmers Home Services?
At Elmer's Home Services we empower our team to thrive and make a real difference in the communities we serve. Join a company that values innovation, collaboration, and your professional growth.
Apply today to launch a rewarding career with purpose.
Benefits
- 401(k) matching
- Dental insurance
- Employee assistance program
- Employee discount
- Flexible spending account
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Professional development assistance
- Vision insurance
License/Certification:
- Driver's License (Required)
For immediate consideration, please apply in person, or apply to this job post!
