Job Description

Brand Statement

Rev Up Your Career at CARSTAR Sunridge in Calgary, Alberta!

Join a team where progress isn’t just a goal, it’s the culture we live and breathe. As part of a family-owned and operated automotive group, CARSTAR Sunridge embraces Kaizen —‘continuous improvement’— as the driving force behind how we operate. We are always evolving to deliver an exceptional experience for our customers, strengthen opportunities for our employees, and support the communities in which we work.

At CARSTAR Sunridge, you’ll step into a fast‑paced, forward‑thinking environment where your ideas matter, your growth is prioritized, and your work fuels a culture of excellence. If you're passionate, driven, and ready to accelerate your career, this is the place for you.

Start your engine - your next great opportunity begins here!

As part of the Kaizen Automotive Group, CARSTAR Sunridge is proud to be able to empower our associates with a supportive workplace and access to the benefits they need along their professional journey to feel happy, healthy and valued. Full‑Time employees enjoy a robust benefits package, including:

• Competitive Compensation• Dental & Extended Health Coverage• Company Pension• Paid Time Off• Life & Disability Insurance• Employee & Family Assistance Programs• Vehicle Purchase & Service Discounts• Paid Professional Development• Company‑Wide Appreciation Events• And SO MUCH MORE!

The Collision Estimator plays a critical role in the OEM-certified collision center by accurately assessing vehicle damage, preparing detailed repair estimates, and guiding customers through the repair process. This position requires strong technical knowledge, excellent customer service skills, and the ability to work collaboratively with technicians, insurance partners, and parts departments. The Collision Estimator ensures all repairs align with OEM standards and supports the collision center’s commitment to safety, quality, and efficiency.

Responsibilities and Qualifications

Key Responsibilities

• Perform thorough vehicle inspections to assess collision damage and determine necessary repairs.
• Prepare accurate, itemized repair estimates using approved estimating software (CCC, Mitchell, Audatex).
• Ensure all repair plans comply with OEM repair procedures and certification requirements.
• Communicate clearly with customers regarding damage findings, repair timelines, and insurance processes.
• Serve as a liaison with insurance adjusters to coordinate approvals and supplemental estimates.
• Collaborate with the parts department to confirm parts availability, accuracy, and delivery timelines.
• Review repair progress regularly with technicians to ensure alignment with the estimate and adjust as needed.
• Maintain complete and accurate documentation for all repairs, supplements, and customer communications.
• Provide exceptional customer service from vehicle drop-off through delivery.
• All other duties as assigned by leadership.

Qualifications

• Experience as a collision estimator or in a related collision repair or automotive service role.
• Strong understanding of collision repair processes, OEM procedures, and structural repair requirements.
• Proficiency with estimating software (CCC, Mitchell, Audatex).
• Excellent communication, customer service, and problem-solving skills.
• Ability to work in a fast-paced environment and manage multiple customer files at once.
• Strong attention to detail and accuracy in documentation.
• Valid driver’s license and clean driving record required.

Key Words: Auto Body, AutoBody, Damage Appraiser, Estimating, Collision Writer, DRP, Collision Center, Collision Repair, Body Shop, BodyShop, QC, Quality Control, Supplement, Advisor, CSR

INDCNP

Posted Salary Range

CAD $65,000.00 - CAD $0.00 /Hr.